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On Nov 10, 2016 at 12:23:26

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Topic:
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On Nov 08, 2016 at 11:59:50

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Vonage On three separate incidents over the last 8 weeks; an incoming call would ring



On three separate incidents over the last 8 weeks; an incoming call would ring normal on the Vonage modem connected device but short rings on the other house phones. I pick up the receiver and the phone is dead. Try others, include modem connected phone and "no dial tone". Disconnect modem connected phone from the wall and the modem connected phone works.

Have tried the following:
- Powered off the comcast cable modem (Motorola surfboard SB5101) and the Vonage modem to no avail.

- Changed out phone wires, splitters and no luck there.

-Vonage tech came out and initially felt it was a short in the house wiring. However, a couple of days later with nothing done to the house wiring; I happened to hit the standy switch on the cable modem first OFF then ON and plugged the Vonage back into the wall jack and all the phones worked for a week or so. Then came another of those short ring phone calls and the system went back to no phones working unless I unplugged the modem phone from the wall jack.

Also, noticed that sometimes the "phone light" is lit on the Vonage modem; then if I power fail, there are no phone lights lit at all yet the modem connected phone is working.

I am going to go to Best Buy and get another Vonage modem to see if the problem goes away. ANY IDEAS? This issue is driving me bonkers and the Vonage tech continue to scratch their heas in bewilderment.



Read The Full Thread:

Intermittent failure of other non modem connected housephons


This can happen on the VT2142, has on mine. Regarding your problem, I would

sib posted "On three separate incidents over the last 8 weeks; an incoming call would ring" on 02/14/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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