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Vonage On thing you need to keep in the back of your mind is that you are on a wireless connection



On thing you need to keep in the back of your mind is that you are on a wireless connection between your LAN and your ISP's wireless receiver.

With that said, a simple ping test may not prove useful since your only sending a single ICMP packet out every second. You are also probably using the default packet size of 32 bytes.

With any real time application, especially with UDP protocol, the packets could anywhere from 6 times as large or more plus there are many packets sent per second. A simple ICMP ping cannot reproduce the same result as a 50 UDP packet per second RTP stream. You could be dropping numerous packets each second. This could be happening between the 2 wireless endpoints or on your providers network. I would say it's the wireless connectivity since your also dropping other applications.

Where are these pings being run to? What is the max RTT? Have you run Pings and traceroutes to the media servers or application servers that Windows Messenger connects with? How about do the same to Vonage's media servers? You always have to test to the actual endpoint servers the application that gives you a problem is using. BGP Routes could be very different to these then to things that work well.

Do you have a wireless antenna on your roof? Make sure it is in the best possible location. Do you also have a modem like adapter that connects to the wireless antenna that can tell you your signal level to your ISP? Some wireless ISP's do have this and the connection must maintain at least an 80% signal ratio or better for Vonage to even work halfway decent.



Read The Full Thread:

Poor VOIP Quality and Application Drops on 802.11g WISP


Background - I've torn through every forum post I could using every combination
Would something port related account for this, perhaps? It seems like sometimes
Thanks for responding so quickly. Below find my answers to your questions and
If I understand correctly, your looking at your Wireless connection icon in your
Okay, I understand you, and yes, I did mean the Microsoft Windows based applications
Not really an expert in this exact area but common sense tells me that if they make
Thanks for the answers again. This kind of technology makes my brain hurt :D Will
Okay, after an hour of doing the ping as you suggested, below are the results, and
Not much I can tell you since your connection seems to be stable. The only thing

VonTechMgr posted "On thing you need to keep in the back of your mind is that you are on a wireless connection" on 02/07/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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