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Vonage Omri, I'm sorry to hear that you have been having issues with your phone connection



Omri,

I'm sorry to hear that you have been having issues with your phone connection from the very beginning. As I have been reading your post, there were a few thoughts that came to my mind. Btw, I have a very similar setup except I have my rt31p2 before my 2nd router since my 2nd router DI-524 does not have QoS. You can see my setup in my signature.



I hope that you realize that your upload speed is quite slow at 277 kbps to run a website. The reason being is that when people access your website, they are using your upload bandwidth which is only 277 kbps. I presume that this is going to be eaten up pretty quickly. Another factor is that in the rt31p2's default setting, it uses 90 kbps to run a phone call which only leaves you with 187 kbps. Not a whole lot to run a website.

I would suggest that you consider either putting your website on a different system or getting an upgrade in upload speed.



You need to do a hard reset and regain access to your web configuration. It's no use trying to fix something blind. There is a reset button you need to push for 30 seconds and reboot everything in proper sequence.



The above situation is only with echoing and white noise. Not in your case.

I am concerned about your MOS report because of 2 things.

1. I don't know which direction this is. Is it from you to Boston or from Boston to you? It doesn't say.

2. You have a high number of packet discards 54% which is not a good number and reflects something wrong with your ISP network.

I hope these comments will give you some things to think about.





Read The Full Thread:

Most of my calls are dropped


Hello all, I've had Vonage service since April 2005. I have been living with
Omri, You only posted one set of test call data and it doesn't specify the direction,
Thanks Mundy and Steve for your replies! My VoIP test results were to Boston
One more update: I downloaded the manual for the RT31P2 and found the factory default
OK, I'm a dork. After rebooting the cablemodem it was able to provide my PC an IP
Omri, Here are a couple of additional steps you can try to stablize you adapter. assuming
Taylor, I assume by "router" you mean what you previously called the
I would still talk to your ISP. 39.8% discards is much too high.
Steve Wrote: Steve, thanks for your advice - I am indeed going to call Comcast. One

mundy5 posted "Omri, I'm sorry to hear that you have been having issues with your phone connection" on 01/08/2006

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