Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Denzisgix Posted:
viagra 10 mg 4
tablet most users
ever online was
viagra without a
doctor
prescription
...

In The Forum:
Vonage
Topic:
Tidiness sleazy sldnfl no soporific
On Mar 27, 2017 at 06:58:10

Svetaged Posted:
А
вы
чт
86;
ду
84;ае&
#1090;е
...

In The Forum:
Vonage
Topic:
Женск&
On Mar 27, 2017 at 04:50:57

Jeffreynox Posted:
Enigma —
Ша
73;ло&
#1085;ы
WordPress.
...

In The Forum:
Vonage
Topic:
Enigma — Шаб&#10
On Mar 25, 2017 at 13:28:44

Emilipheyi Posted:
...
In The Forum:
Hard Wiring - Installation
Topic:
Ladowarka rowerowa do telefonu atuty
On Mar 22, 2017 at 13:50:58

Jamesfound Posted:
Posunout na
zaДЌ&#
1043;Ўtek
strГЎn
ky k menu
...

In The Forum:
Vonage
Topic:
PЕЇjДЌka zdarma ihne
On Mar 21, 2017 at 00:08:24

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Okay, this is a very ironic and darkly amusing story. I loved (PAST tense)



Okay, this is a very ironic and darkly amusing story.

I loved (PAST tense) Vonage. I loved it whole-heartedly up until the last fifteen minutes. I thought "You know what, I really want to leave them feedback and let them know how much I appreciate their service and positive ways it has affected me."

So I spend half an hour searching their site, being sent in loops, trying to find SOME option that will let me just write them a note. Nothing.

I finally just call their customer service line. They kind of irked me by not having a simple feedback option- so, I'll just tell them myself, right?

Wrong. I get an agent, and I give my name, and then tell him "Hey, you didn't really need to take down all my account info. I just wanted to say that I think Vonage should have an option on their site for customers to leave positive feedback. I love Vonage, but they made it so hard for me to tell them that!"

In response, he says "Sir, can I have the account address just to verify?"

"Ummm, why do you need that?"

"Just for security reasons."

So I give it.

"Alright, and what can I help you with today?"

Ummmm... yeah, so, I told him AGAIN.

"Can you hold just one moment, please?"

Puts me on hold... then...

DIAL TONE.

He hung up on me.

I loveD Vonage. But thanks to this HORRIBLE HORRIBLE experience, ALL just because I wanted to TELL them I loved them... I think I kind of hate them. They're stupid (I'll be nice and just say stupid, but I'd like to say something stronger) to make it so that the people that love them most, that want to go OUT OF THEIR WAY to tell them... get kicked in the face.

You know, I just might end up canceling my account with Vonage after years of working with them because of this. I'm sorry, but living in the Southern US courtesy and politeness is VERY important to me and my family. When I sent positive feedback to Sobe once, they PERSONALLY called me back, said thankyou, chatted with me, and sent me free gifts even. I didn't want the gifts, but I deeply appreciated it. But when a company blatantly shows they don't give a care about you (and EACH customer service agent REPRESENTS the WHOLE COMPANY- so by him doing that, THEY hung up in the face of someone who loves Vonage and just wanted to SAY IT). Is this what the internet and globalisation is doing to customer service these days?

-Patrick



Read The Full Thread:

Unable to leave POSITIVE FEEDBACK to vonage! Treated poorly!


I went to vonage.com and scrolled to the bottom of the page to contact, I clicked
It is a shame that someone put you through that. Maybe it was a new employee that
Well, the fellow was likely an overseas out-sourcing (as I know is very common
:-D
It is an anti-spam feature of the forum. Ideally, they should just disable auto-URL

Pat1980 posted "Okay, this is a very ironic and darkly amusing story. I loved (PAST tense)" on 11/02/2007

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Denzisgix
New Today 3
Yesterday 9
Total 100069

Who Is On Site
Visitors 94
Members 1
Total 95


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.22
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.68 Seconds and 383 Pages In The Last 60 Seconds
The Vonage VoIP Forum