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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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Vonage Okay, so I have to say, I'm happy I happened across this forum. I've contacted Vonage



Okay, so I have to say, I'm happy I happened across this forum. I've contacted Vonage via Email and phone a number of times now and can honestly say their support people need a little help.

That said, I'm hoping someone can clarify some confusion I'm having. I'm thinking about switching to Vonage, but can't quite figure out a couple things...

First, I have DSL through Qwest. It runs on our current phone line.

Of course, like when switching any phone service, I want to keep our number, and DSL.

Now, I understand that Vonage requires the DSL - no problem there.

But, what I can't understand is whether it needs to be on a totally separate line (copper pair) than the primary line it is on now.

One Vonage rep said yes, another said he didn't understand and their Email responses didn't answer the question at all.

If it does need to be on a separate line (copper pair) than the primary line (which it is currently on) - can someone please explain why? Qwest said they have no problem moving it, but didn't understand why and, of course, they charge a fee and the price of my DSL goes up.

Thanks.



Read The Full Thread:

Pre-Sale Confusion... Separate lines? DSL vs. # Transfer...


as long as quest provides DSL without phone service from them you will not have
You don't say if you transfering a number or not. Because if you are, the situation
Sorry, yes, we would want to transfer our number - which right now is associated

if u have dsl, u need to keep a basic phone service for it to function coz a dsl is dependent
In our case, Qwest will provide a standalone DSL line - so are you sure?
isn't the whole point of this thread naked, bare, standalone, whatever you want
Let me answer the question another way.. I think I can understand what the DSL/Vonage
Thanks mcdowelljc - That answers quite a few questions. So, if I'm hearing

nickm posted "Okay, so I have to say, I'm happy I happened across this forum. I've contacted Vonage" on 04/17/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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