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Review: My First Day With Vonage, Excellent!
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You need some common sense.
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Vonage Okay, here goes: For you, maybe V makes sense. You may need the international





Okay, here goes:

For you, maybe V makes sense. You may need the international calling and fax machine support. I don't because I get those elsewhere.

For international calls (very few by the way), I pay V or I use Skype.

For inbound faxes I use my business toll-free number that includes fax capability, Kall8. I dislike stacks and file folders full of paper, so I want a pdf file instead and that's what they do for me, sent to my gmail inbox. Kall8.com, check them out.

For outbound faxes - rarer and rarer these days - I pay fax1.com 12˘ per page with no monthly base fee. They have kind of a kludgy web interface but so what. I used to use efax, but they charged money each month even if I sent/received no faxes.

I don't need a sexy new router. As long as the older ones from Voipo work out of the box, I'm fine with that.

If Voipo hasn't locked their routers down and allows upgrades to the firmware, then that would be a bonus. V has locked down the Cisco/Linksys RT31P2 routers so that we are stuck with firmware 1.30.01 from 2006. Firmware version 1.30.07 exists, but V either can't or won't let me upgrade so I can protect myself. Nobody from V customer service has ever offered to ship me a new router or at least the same model with upgraded firmware. Another example of V's shortsighted and disrespectful treatment of long-time loyal customers. I really don't like being taken for a sucker or being taken for granted.

Scottsman, you seem to want all of your phone/fax stuff from one provider, which is fine if that's what works best for you.

Over time, I've found I end up paying more for a bundled plan than if I'm willing to break out the features and shop for the best provider for each one. Bundled plans may have most of what I need, but I almost always discover that they lack features/settings that prove to be indispensable.

For someone like me, I'll take the $8.25/month for Voipo over the $23.71 for V any day. Yes Scottsman, I get what I pay for. That suits me fine because I know what I need and want and I don't have to pay anyone anything extra.

For more comparisons, check out broadbandreports.com, aka dslreports.com:

http://www.dslreports.com/comment/3156/69707

and

http://www.dslreports.com/forum/r23946036-Cost-comparison-P8Vonage-Voipo-Ooma



Read The Full Thread:

Unlimited Enhanced 411? No thank you.


Just received the Vonage email about the increased Emergency 911 and Information
When I first saw your post, I figured it must be about some unreasonable rate hike.
Jenny - You are missing my point. It's a small dollar amount, but the issue
For the record, here's a full copy of the notice we received. It arrived April 12,
Your already getting an amazing service at a cheap price. Are you really so petty
For most of the last century, calls to 411 for local directory assistance, and
Do you really think this is a "petty" thing, Scottsman? Look at Vonage's 2/26/2010
DLevenson, thanks for the reply. Some thoughts: All this was before
Really? Voipo is a better value? please break that down for me. They offer no international

sojs posted "Okay, here goes: For you, maybe V makes sense. You may need the international" on 04/19/2010

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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