Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Lusinvar Posted:

In The Forum:
Hard Wiring - Installation
On Apr 28, 2017 at 03:29:00

Saimonicax Posted:
Side effects of
lyrica 150mg

In The Forum:
Hard Wiring - Installation
Side effects of lyrica 150mg cax152
On Apr 27, 2017 at 20:58:11

Kennetisa Posted:
In The Forum:
Hard Wiring - Installation
Crown Je sais quoi sandstein mauersteine
On Apr 27, 2017 at 19:03:24

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage Okay - an update. As previously mentioned, the transfer was a success, however

Okay - an update. As previously mentioned, the transfer was a success, however things have since become, well, problematic.

It started last week when I decided to check my voicemail from the office using the web interface. Vonage's website gave me two options for voicemail access - one for my softphone line, and one for the old primary number (which is now a virtual number, with the transfered number being my main account number). Selecting the old (now virtual) number would result in an error.

Figuring this wasn't a critical problem, I decided to use the e-mail support mechanism. Having other more important things to do in life, I forgot about it.

Nearly a week later, I started hearing that people had tried to call me on the virtual number (which is in my local area code), but were getting a message stating that the line had been disconnected. I tried it myself, and sure enough I got the same message (from both within and outside Vonage's network). Checking my account on their website, there was no longer _any_ record of my virtual number.

This is obviously more serious, so I called their technical support line. I've never actually called Vonage about anything before, but fortunately I got a real, live person in less than 30 seconds. He seemed genuinely surprised that this had happened. It took a bit of time on their end, but they fixed the problem immediately.

Or so they said. I tried calling my virtual number from my softphone, but only got a fast busy signal. Being relatively late at this point, I decided to leave it until the morning. It was the same way in the morning, but before I called I decided to check the web interface. Sure enough, it showed my virtual number as being assigned to me - checking a bit deeper, it turned out that the virtual number had been erroneously set to forward to my softphone - correcting it online fixed the problem immediately.

That was two days ago. Yesterday, I got an e-mail saying they've escalated the web voicemail issue, and will get back to me shortly. They've obviously done something , as the only number that now shows up for the voicemail drop-down box is my virtual number.

In overview:

Good: Vonage has moved very quickly to fix these issues. My tech support experience was top notch.

Bad: The voicemail issue still isn't fixed. And the fix to the virtual number wasn't completed correctly - but at least I was able to fix it myself from my account page.

Ugly: Vonage shouldn't have caused this problem in the first place. I get the distinct feeling that someone deleted my virtual number entirely while they were trying to "fix" the voicemail issue.

In summation, it's annoying that I've run into these problems, and it's funny having to explain to organizations who tried calling in this time that I didn't give them the wrong phone number, but that the phone company screwed up and disconnected it (and then tell them that yes, I always pay the bills). However, their technical support really came through getting me my virtual number back, so they are obviously working hard to correct their mistakes.



Read The Full Thread:

Cell to Vonage Transfer Successful!

Good-day Everyone: With cell number portability available here in Canada
Congrats!! and thanks for this, please let us know if/when it does for sure work,
I will. I've been testing it on and off this evening with a different Vonage line,
you should have just gone with a pay as you go phone and pay as little as $10 a month
Well, 90% of my time is spent in two locations - home, and the office. Both have excellent
I agree with you on cell phone service here in Canada and the U.S for that matter.
I'm also fortunate in that I have an Apple Airport Express, which is a pocket sized
If the iPhone ever supports a dual mode Cellular/VoIP telephony, I'd trade my
What company in Canada is going to get the contract for the Iphone? In North
The iPhone is a GSM device, and there are only two GSM providers: Rogers, and Fido.

Yaztromo posted "Okay - an update. As previously mentioned, the transfer was a success, however" on 05/10/2007

Vonage Service Plans

Vonage VoIP Members
Members List Members
New adelasq1
New Today 3
Yesterday 7
Total 100361

Who Is On Site
Visitors 170
Members 0
Total 170

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.70
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.74 Seconds and 334 Pages In The Last 60 Seconds
The Vonage VoIP Forum