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Vonage Okay, after further checking, here's what I found:
1) Sprint Cell Phones
Okay, after further checking, here's what I found:
1) Sprint Cell Phones get the following message when they try to call my Vonage number - "The number or code you have dialed is incorrect... Code 5627"
2) AT&T Cell Phones & Frontier Telephone Land Lines work fine when calling my Vonage number.
3) AT&T Land Line Phones either ring twice (on the callers end only) followed by silence OR get a message stating "You have dialed a number that has been disconnected or is no longer in service".
4) The above results are based on calls placed to my Vonage phone from within my own area code (530). So far, all calls from outside my area code, regardless of the callers carrier, get through without any problems.
Still no response from Vonage on this... my calls to second level support have been met with delaying tactics and promises that they will call me back. They have yet to return my calls or provide me with any explanation or info at all.
W T F :?:
I guess I should just dump the service and get a land line... that means reprinting all of my business cards, advertising, etc. What a pain in the A@#!
Any suggestions greatly appreciated. Thanks!
Read The Full Thread: some incoming callers get "disconnected" msg
• 1. My location - Oak Run, CA (530)
2. My ISP name and type - Frontier DSL
3. Upload
• I was having this problem yesterday here in Canada, but the phone would ring about
• I have done some more testing and it seems that some callers just get a couple of
• Monday, November 5, 2007
Well, I'm sorry to report that we have been having
• Exact same problem I was having except with simultaneous ring and/or call forwarding
eloso posted "Okay, after further checking, here's what I found:
1) Sprint Cell Phones" on 11/05/2007 |
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