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Vonage Okay.. The first results below are without router and the PC direct connected



Okay.. The first results below are without router and the PC direct connected to cable modem ... these are followed by another test with the router. You can see the download speeds are pretty good and testmyvoip restults are okay without the router and horrible with it in line. So do you think I might have a case to ask Vonage to replace the WRTP54G?

test 1: PC -> Cable modem

Download Speed: 3803 kbps (475.4 KB/sec transfer rate)
Upload Speed: 349 kbps (43.6 KB/sec transfer rate)

MOS Analysis From You TO Boston

Media Quality
MOS 3.8 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 46.1%
Latency 0.00 0.0%
Packet Discards 0.67 53.9%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 106 ms
Packet Discards 2.1%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss
Jitter
Min: 0 ms
Avg: 2 ms
Max: 22 ms
Signaling Quality
Post-Dial Delay 64 ms
Call Setup Time 77 ms
Media Delay 160 ms

MOS Analysis FROM Boston To You

Media Quality
MOS
4.1 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 65.4%
Latency 0.00 0.0%
Packet Discards 0.30 34.6%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 106 ms
Packet Discards 1.2%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 0 ms
Avg: 3 ms
Max: 26 ms
Signaling Quality
Post-Pickup Delay 74 ms
Call Setup Time 88 ms
Media Delay 108 ms



Test 2: Connected (Ethernet cable to port 1) to WRTP54G -> cable modem

Download Speed: 126 kbps (15.8 KB/sec transfer rate)
Upload Speed: 293 kbps (36.6 KB/sec transfer rate)

MOS Analysis From You TO Boston

Media Quality
MOS 3.2 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 32.3%
Latency 0.00 0.0%
Packet Discards 1.20 67.7%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 129 ms
Packet Discards 3.9%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 120 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 5 ms
Max: 101 ms
Signaling Quality
Post-Dial Delay 73 ms
Call Setup Time 112 ms
Media Delay 267 ms


MOS Analysis FROM Boston To You
Media Quality MOS 3.1 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 29.8%
Latency 0.00 0.0%
Packet Discards 0.70 36.2%
Packet Loss 0.65 33.9%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 129 ms
Packet Discards 2.1%
Packet Loss 2.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 100 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 1 ms
Max: 49 ms
Signaling Quality
Post-Pickup Delay 172 ms
Call Setup Time 140 ms
Media Delay 209 ms



Read The Full Thread:

poor/dropped calls WRTP54G and download speeds


OK, I see it now. So how are the VoIP test results if you go directly to the modem?
Very stange problem that began about 2 weeks ago w/ poor voice quality including
Your test results when plugged directly into the modem are pretty poor. That would
Thanks. The reults in my original post are with the router (and my PC wired into
UPDATE: so I called CS and got through with less than a 5 min wait. The person, obviously
That is strange. I'd start a dialog with my ISP, and aim at trying to get that modem
JOY! It was the cable modem and nothing to do with vonage's service or their
Wondering if my problems are also due to my cable modem. Is your ISP in the middle
I had no indications that my ISP, TimeWarner RoadRunner, was upgrading their

chrismcr posted "Okay.. The first results below are without router and the PC direct connected" on 03/06/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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