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massrman Posted:
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massrman Posted:
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Has anyone setup a
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We are renting a
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Vonage Okay...I've set the packet size to 1400 Bytes (I also tried smaller sizes... just

Okay...I've set the packet size to 1400 Bytes (I also tried smaller sizes... just slightly lesser latency). Anything I've tried with pingplot that is supposedly a Vonage server... the final hop is unreachable.

When I traced here was the result for a few samples:

Host Information
2, - ,
3, - ,
6, - ,
9, - ,
14, - ,

Sample Information
"6/23/2005 10:36:37 PM",1,207,353,489,617,751,904,1032,1155,1295,N/A,N/A,N/A,1844,N/A,2156
"6/23/2005 10:36:39 PM",1,3722,3906,4050,4179,4322,4460,4636,4766,4904,N/A,5195,N/A,5460,5598,5737
"6/23/2005 10:36:44 PM",1,4902,5039,5174,5302,5436,5574,5704,5830,5975,N/A,6270,N/A,6527,6686,6835
"6/23/2005 10:36:47 PM",1,5113,5248,5393,5518,5654,5792,5929,6051,6191,N/A,6471,N/A,6727,N/A,7003
"6/23/2005 10:36:49 PM",1,6252,6548,6519,6657,6792,6934,7061,7183,7322,7427,7444,N/A,7519,7521,7518
"6/23/2005 10:36:52 PM",1,6469,6605,6756,6868,7003,7142,7269,7391,7622,N/A,N/A,8019,8147,8229,8232
"6/23/2005 10:36:54 PM",1,7568,7702,7837,7944,7949,7959,7970,7961,7968,N/A,N/A,7928,7945,N/A,7940
"6/23/2005 10:36:57 PM",1,7710,7847,7878,7878,7699,7466,7453,7519,7526,7506,7557,N/A,7539,7543,7567
"6/23/2005 10:37:02 PM",0,5430,5573,5708,5836,5973,6106,6237,6361,6498,N/A,N/A,6904,7045,7172,7317
"6/23/2005 10:37:04 PM",1,6448,6592,6788,6859,6995,7130,7260,7383,7501,N/A,N/A,7882,7675,N/A,7836
"6/23/2005 10:37:07 PM",1,6597,6731,6873,7016,7135,7267,7401,7519,7658,7779,N/A,N/A,7788,N/A,7785
"6/23/2005 10:37:09 PM",1,7614,7690,7756,7685,7692,7701,7701,7696,7716,N/A,7802,N/A,7785,N/A,7782
"6/23/2005 10:37:12 PM",1,7677,7725,7730,7722,7703,7537,7657,7707,7732,N/A,8032,N/A,7947,N/A,7961
"6/23/2005 10:37:14 PM",1,7831,7880,7898,8091,7892,7876,7871,7864,7869,N/A,N/A,N/A,7892,7877,7892
"6/23/2005 10:37:19 PM",1,6384,6519,6654,6782,6919,7057,7184,7309,7445,7574,7727,N/A,7923,7928,7935
"6/23/2005 10:37:22 PM",1,6515,6650,6783,6911,7046,7184,7311,7434,7571,7702,7856,N/A,7934,7763,7897
"6/23/2005 10:37:24 PM",1,7514,7649,7784,7836,7832,7839,7833,7835,7841,*,7937,N/A,7928,7925,7928
"6/23/2005 10:37:27 PM",1,7641,7775,7867,7860,7874,7851,7851,7843,7854,7844,7936,N/A,7927,N/A,7932
"6/23/2005 10:37:29 PM",1,7767,7993,7869,7860,7867,7849,7851,7839,7837,*,N/A,N/A,7871,7868,7881
"6/23/2005 10:37:34 PM",1,6272,6409,6541,6674,6806,6941,7071,7195,7333,7463,7705,N/A,7875,7941,7926
"6/23/2005 10:37:37 PM",1,6396,6531,6665,6796,6932,7067,7196,7320,7460,7606,7739,N/A,7923,7929,7930
"6/23/2005 10:37:39 PM",0,7398,7532,7667,7794,7829,7837,7838,7834,7875,*,7937,N/A,7927,7922,7928
"6/23/2005 10:37:42 PM",1,7528,7662,7797,7863,7863,7758,7837,7836,7838,7839,7937,N/A,7927,7923,7930
"6/23/2005 10:37:44 PM",1,7653,7789,7871,7857,7847,7859,7853,7848,7851,N/A,N/A,7878,7869,N/A,7879
"6/23/2005 10:37:49 PM",1,6156,6294,6428,6556,6691,6826,6956,7080,7217,N/A,N/A,N/A,7775,N/A,7932

After about 6 minutes the average latency crawled up to 7882 ms.
Something appears to be wrong at the gateway of my ISP, no?

Read The Full Thread:

My Vonage is unusable.

For the last day and a half, my phone calls have been horrible. Callers can barely
It's no wonder you are having problems. The first thing you need to do is identify
My ISP is the borough in which I live. It's a fiber-optic connection. I'll try pingplotter
What IP address should I be running pingplotter against? I'm located in Eastern
Vonage told me to run it against Yahoo!. Someone on this site posted
Here's where it gets weird. I'm posting from my business now which is across
Call your ISP and see if they're able to run tests on your equipment from their end.
My ISP had somehow mistakenly capped my connection to 64 Kbps upstream. That was
Actually it only responds to UDP.

joecitizen posted "Okay...I've set the packet size to 1400 Bytes (I also tried smaller sizes... just" on 06/23/2005

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