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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Review: My First Day With Vonage, Excellent!
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Vonage Okay, I started a thread on this topic - it was suggested I move it here and my topic

Okay, I started a thread on this topic - it was suggested I move it here and my topic was locked. Whatever. It's not my forum.

According to OpenOffice, the Vonage TOS goes on for 7961 words and and nearly 50,000 characters of turgid prose that makes IBM documentation look like literary masterpieces.

Section 1.8 on return of equipment says, "1.8 Return of Device
The Device may be returned to Vonage within fourteen (14) days of the termination of Service to receive a credit for the $39.99 disconnect fee (refer to section 4.6 of this document regarding termination fees), provided: (i) you have retained, and return along with the Device, proof of purchase and original packaging ; (ii) contents are undamaged and in original condition, reasonable wear and tear excluded; ( iii) all parts, accessories, documentation and packaging materials are returned; and (iv) equipment is returned with a valid return authorization number obtained from Vonage’s customer care department.

Proof of purchase? They know dang well it's mine because of the serial numbers on it. All parts, accessories, documentation and packaging materials must be returned? Who keeps packaging materials?

No one can claim Vonage is acting in good faith. It's a rip, plain and simple, knowing that over the course of the 10 months I had service, not all of those things are going to be present, if only because I live in a small apartment.

Vonage, it seems... well, I'm not going to use nasty language on pro-Vonage forum. They can have the $40 if they need it so bad. I'm not going to keep every box for every item I buy. Besides, a certain portion of people I tell about this will choose against Vonage, and that'll cost them more than $40.

My cable company doesn't even automatically charge a credit card for their HDTV digital converters which are worth hundreds of dollars. And never once have I been asked to return packaging and manuals. I've offered cable guys the coax, and they said, "what do we want it back for? Save it in case you need it or toss it." Coax isn't cheap.

Vonage is not the good guy company people are trying to make it out to be. I'm done with Voip - it's worse than the copper telcos.

Read The Full Thread:

Vonage Disconnection Practices - IS THIS LEGAL???

I had Vonage for a few months and their service was good, only complaint was a slight
You apparently failed to read the Terms of Service, where it is listed. Also, did
No I have not even heard of a rebate, I was not told of it at the store nor on the phone.
Where did you buy it? Best Buy?
that's no different than walking into a cell phone store and buying a cell phone..
If you buy the phone outright and then setup a plan, you own the phone and can change
Very true, too many people click on agree without reading the terms of service.
I also couldn't help but notice that none of the people who can get things done at
It's just wrong for Vonage to charge $39.99 to disconnect from their service under

tnt posted "Okay, I started a thread on this topic - it was suggested I move it here and my topic" on 10/12/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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