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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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and get free
access while
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In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
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many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Okay ... I really like Vonage. That needs to be said up front. I want to see them succeed.



Okay ... I really like Vonage. That needs to be said up front. I want to see them succeed. That's why I'm taking the time to voice my concerns about their voicemail system.

I don't like the phone retrieval voicemail system. It is one of the most clumsy, inelegant, time consuming, confusing voicemail systems I've ever used ... bar none. :o Now mind you ... I like being able to eMail my messages, I like that I can go to the web too. :) But the interface I'm going to use the most is via my home phone. That interface leaves a lot to be desired.

Here's my list ... add to it if you like. It would be good to hear what others think.

Things I'd like to see change:

1. I don't want to enter my PIN number each time I call from my home phone. Most every system I've used does not ask for your PIN calling from your home number, only if I am checking voicemail from another phone. Though some might call this a "security feature" I call it an annoyance. Let me set a preference, PIN entry on or off from my home phone.

2. I don't want to have to press the 1-Key twice to listen to my messages every time I call in. I just want them to play as soon as I call in. Or at least give me the option to set that preference, not force me to press the 1-key twice every time. Let the voice prompt tell me how many messages I have ... then let them rip.

3. Every phone system I've used uses the 7-key to delete a voicemail & the 9-key to save a message, not 2 & 3. I thought that was an industry standard. I guess not. The 1 & 3-keys are use for forward & backward in a message the 7 & 9 to save & delete ... but not with Vonage.

4. Give me the choice of no prompts, short prompts, or verbose prompts in all menus.

5. Oh yeah ... the message for a person leaving voicemail is confusing too. It should say something like ... "When you are finished leaving your message hang up, or press # for more options, not "... when your done press # ..." If the person can hang up & need do nothing more ... tell them just that. Or, again, give me the preference to have NO prompt for callers. Just leave a message ... and hang up. Less time, less confusing. If I want to give callers more options, let that be my option.

Okay .. that's my $0.02 ...

What do you all think?



Read The Full Thread:

Voicemail: Changes I''d like to see.


Maybe an option of not having to enter your VM password when calling from your telephone
Yes, I can certainly agree with some of your points. The pressing "1" twice
This is the same voicemail system we have at work - and it doesn't bother me.
It seems to me that if the system is aware that it is being called from the home number
I have used the same system at work as well. Unlike the previous poster it bothered

ButIsItArt posted "Okay ... I really like Vonage. That needs to be said up front. I want to see them succeed." on 02/07/2005

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