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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage Ok so here's the scoop. You send in your letter of authorization to Vonage. Your

Ok so here's the scoop. You send in your letter of authorization to Vonage. Your paper work is recieved what happens next? Read below.

Your papaer work is scanned and becomes 'electronic' corre. instead of paper. Once scanned this is then forwared to a 3rd party carrier Vonage uses to port numbers (you really didn't think they did it themselves did you? shame on you). The 3rd party carriers are CLECs (competivite local exchange carriers) Who's only existence is to offer compeitition to the BIG bells. With Voip they are seeing revenues they have never seen before. So ok your paper work is sent to these folks.

These folks then forward the request to your incumbent carrier (the carrier you are porting your number from). If your carrier acknowledges the request you will be given a date and your number will port.

Thats how it is supposed to work.

Heres the real scoop:

Ok so your paper work gets send to the CLEC. A lot of the time the CLEC drop the ball and either never get your request or simply do not forward to the correct contact information with your carrier. They have no mechinism in place to track 'lost' orders or orders that are being moved on. What does this do? well for starters if you send in a port request say march 2 and the CLEC doesn't get it or it slips through the cracks? If you don't call and stay on it it will never port. THEY DON'T KNOW! I know the system sucks but its what is in place. So to port your number over after you send in the paper work you will have to call 4 times a month. (i know the hold time is crazy..well knit a rug during the hold time but you have to do it) What will this do? It will keep your port request 'fresh' and increase the possibility your number will transfer.

And remember, a big cause of the delay also is that the carrier you are porting from doesn't want to see you go. They willingly do not cooperate with the CLEC and you may have to visit your local FUC to file a complaint against your carrier. Remember THE CARRIER SETS THE DATE OF PORT NOT Vonage. Vonage is at the mercy of the carrier to transfer the number in their central office, and to release the number to the Vonage network


Read The Full Thread:

Over 2 months and my number has still not transferred

Can anyone tell me how long I am going to have to expect to wait? I'm tired of paying
I just saw some of the other discussion threads related to this topic. I apologize
Well, I would think the transfer issue is with your old company. I signed up for
I'm on day 127 of my phone transfer and I haven't received a straight answer from
My husband has been waiting since the end of March so that's, what, almost 8 months?
Ok so here's the scoop. You send in your letter of authorization to Vonage. Your
I gave up after 4 months. I called and called and called, nothing was happening.

TheMole posted "Ok so here's the scoop. You send in your letter of authorization to Vonage. Your" on 11/11/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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