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Vonage Ok, just to keep a baseline, here's my test results tonight before I changed anything: test



Ok, just to keep a baseline, here's my test results tonight before I changed anything:

test 1:
236 kbps down
192 kbps up
33% QOS
981 ms round-trip time
692 ms max pause

test 2:
409 kbps down
407 kbps up
98% QOS
121 ms round-trip time
179 ms max pause

(see what I mean about intermittent? These tests were run back to back)

Here's the results with my computer directly plugged into the DSL modem:

test 1:
393 kbps down
398 kbps up
39% QOS
117 ms round-trip time
823 ms max pause

test 2:
399 kbps down
382 kbps up
27% QOS
118 ms round-trip time
841 ms max pause

and the trace route:

Tracing route to yahoo.com [66.94.234.13]
over a maximum of 30 hops:

1 89 ms 99 ms 99 ms pannaway.lan [192.168.125.1]
2 53 ms 55 ms 55 ms 10.45.65.1
3 55 ms 55 ms 55 ms 10.45.250.1
4 53 ms 55 ms 55 ms 209.165.254.254
5 70 ms 67 ms 95 ms 209.165.240.21
6 72 ms 75 ms 79 ms GigE5-2.GW4.DET5.ALTER.NET [157.130.98.37]
7 77 ms 75 ms 79 ms 500.at-6-3-0.CL2.DET5.ALTER.NET [152.63.27.106]

8 81 ms 83 ms 83 ms 0.so-5-0-0.XL2.CHI13.ALTER.NET [152.63.64.14]
9 86 ms 83 ms 83 ms 0.so-7-0-0.BR2.CHI13.ALTER.NET [152.63.73.29]
10 82 ms 83 ms 87 ms 204.255.168.118
11 82 ms 87 ms 83 ms ae-1-53.bbr1.Chicago1.Level3.net [4.68.101.65]
12 311 ms 283 ms 243 ms as-1-0.bbr2.SanJose1.Level3.net [64.159.0.242]
13 988 ms 979 ms 131 ms ae-13-51.car3.SanJose1.Level3.net [4.68.123.13]

14 134 ms 131 ms 127 ms 4.71.112.14
15 130 ms 135 ms 135 ms ge-3-0-0-p261.msr1.scd.yahoo.com [216.115.106.18
7]
16 156 ms 131 ms 139 ms ten-2-3-bas1.scd.yahoo.com [66.218.82.221]
17 128 ms 135 ms 135 ms w2.rc.vip.scd.yahoo.com [66.94.234.13]

Trace complete.

And finally, I put the D-Link router after the DSL modem, then the VT2142 plugged into the router as well as my computer into the router (and this is how I left my network for now), with the following results:

test 1:
349 kbps down
362 kbps up
63% QOS
117 ms round-trip time
464 ms max pause

test 2:
395 kbps down
321 kbps up
90% QOS
111 ms round-trip time
537 ms max pause

and the trace route:

Tracing route to yahoo.com [66.94.234.13]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 93 ms 99 ms 99 ms pannaway.lan [192.168.125.1]
3 54 ms 55 ms 55 ms 10.45.65.1
4 55 ms 55 ms 55 ms 10.45.250.1
5 55 ms 55 ms 55 ms 209.165.254.254
6 73 ms 83 ms 75 ms 209.165.240.21
7 108 ms 79 ms 71 ms GigE5-2.GW4.DET5.ALTER.NET [157.130.98.37]
8 80 ms 91 ms 79 ms 500.at-6-3-0.CL2.DET5.ALTER.NET [152.63.27.106]

9 92 ms 91 ms 95 ms 0.so-5-0-0.XL2.CHI13.ALTER.NET [152.63.64.14]
10 88 ms 91 ms 79 ms 0.so-7-0-0.BR2.CHI13.ALTER.NET [152.63.73.29]
11 83 ms 95 ms 107 ms 204.255.168.118
12 93 ms 87 ms 95 ms ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129]

13 155 ms 135 ms 131 ms ae-0-0.bbr1.SanJose1.Level3.net [64.159.1.129]
14 137 ms 139 ms 135 ms ae-23-54.car3.SanJose1.Level3.net [4.68.123.109]

15 * 134 ms 135 ms 4.71.112.14
16 164 ms 135 ms 147 ms ge-3-0-0-p271.msr2.scd.yahoo.com [216.115.106.19
1]
17 174 ms 147 ms 131 ms ten-2-3-bas2.scd.yahoo.com [66.218.82.223]
18 142 ms 135 ms 151 ms w2.rc.vip.scd.yahoo.com [66.94.234.13]

Trace complete.

Regardless, I'm still having 99 ms to my Panaway, which I agree is insanely long, I guess I'll have to beat up my ISP about that since they provided it. I don't seem to be having as much latency, although it's still higher than it should be (especially thru San Jose vs anywhere else), and the tests show the network configuration doesn't *seem* to make a lot of difference, but who knows, the problem is still intermittent. I must say though, after changing my network around tonight, I seem to be getting better quality on the Vonage phone than I have been, but I'm still having the same symptoms, just not as severe.

Any other suggestions? Do you figure it's my ISP (other than the Panaway)?

Thanks,
Dave.



Read The Full Thread:

Poor DSL QOS% and Bad incoming audio


Hi. I subscribed to Vonage on 13 March, attracted by the price :) It was working
Yes, your latency is pretty awful there. Well, to start hop 3 appears to be your
First off - WOW! Excellent research! (round of applause). Second, xcrunxc
Yeah, don't feel bad, I have those same suspicions... ;) Anyway, I originally
I don't think simplifying things will necessarily help your problem, but at least
I'm voting with you - the Panaway either is bad, has been deliberately mistuned,

Dave_MI posted "Ok, just to keep a baseline, here's my test results tonight before I changed anything: test" on 04/20/2007

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