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Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
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In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07


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Vonage Ok after 4 days of continuos testing (there go my 100 minutes of fax service) I think



Ok after 4 days of continuos testing (there go my 100 minutes of fax service) I think I found what the problem with the faxing is. Too bad I cant say that for sure so I would need people to check this and post here.

1. Keep in mind I got the router from Vonage, bought in store might be different.

2. searching over and over I found LOTS of people with problems with QOS, if they turn it off then they CAN browse the web when using Vonage, if they leave it on then they CANT browse the net while in a calls.

3. I also found lot of people with fax problems. Most are blamed to the ISP they use or the fax machine they use. So it sounds to really be an issue with bandwidth.

4. After making changes to the QOS setting it seemed like I was able to fax 100% of the time, I just set it to a "normal" setting like 100kbps.... . YEEEAHHH fax works... or no?

5. After getting my fax working I noticed that I wasn't able to use the web AT ALL while making a call or a fax. Same problem people complained about when they turned on QOS. Well I had just changed QOS but didnt had problems before at a higher rating.

6. So I decided to lower the QOS more down to 50kbps, same deal. Then I decided to just place it back at the 256kbps default. YEAH! I get internet while placing calls again... but, fax is screwed up AGAIN! ARGH!!

So here is my theory, the routers are bad and QOS over 256kbps is really not doing a thing at all so fax calls are failing since bandwidth is not being separated for the call... set it to something lower like 100kbps like I did and it just takes up all the bandwidth no matter what setting you use.

This is something that make me think the router NEEDS to be replaced/fixed and I will surely be calling Vonage tomorrow morning for a replacement.

If anyone can test this so I have more "proof" of this being the case I would highly appreciate it.

Vonage - If this is the case then get you crap in gear, either get us new routers or a new firmware that fixes this. As far as I can tell this problem has been going on A LONG time.

[ADMIN EDIT TITLE "Please" TOO VAGUE]



Read The Full Thread:

Read and test - Defective RT31P2 cause for fax probs?


Ok I was on the phone with Vonage right now and I got someone who actually knew what

Mentalv posted "Ok after 4 days of continuos testing (there go my 100 minutes of fax service) I think" on 05/08/2005

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