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In The Forum:
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Vonage Ok, I know very little about using/setting up multi-line phones and know even



Ok, I know very little about using/setting up multi-line phones and know even less about doing it with Vonage. Here is my situation though:

I manage an existing restaurant that does a decent amount of delivery business (between 3-10 incoming calls per hour). We have 4 phone lines, 2 for phone, 1 for fax & computer modem, 1 for credit card and student account card machines.

I am getting ready to open a second location for the owner and they will be starting from scratch. The second location will have cable internet and process CC's via software, so that eliminates the CC phone line. In the beginning it will do similar delivery business but should expand quite a bit in the future.

So....

What kind of set-up would I need with Vonage?

We only need 1 incoming phone number.
We need to be able to answer as many as 3 calls at a time with room to upgrade/expand later.
We need to be able to put them on hold, music is not necessary.
We need a dedicated fax line.
Our computer will be online constantly, not using much bandwidth though.


That is about it. I don't think we have the need of any type of PBX setup and I think Vonage would be the most cost efficient. Could someone suggest what type of Vonage connection and how many numbers I would need? Also, what about all of the hardware I would need to wire it up.

All connections will be in the same room in the restaurant. I will probably go with a multiline cordless with multiple handsets (any suggestions on specific equipment?) but I will go with corded phones if needed, not sure about the number of phones you can have per connection.



Read The Full Thread:

Setting up multi-line for business, what do I need


Hi, I got same problem. My client will be calling just to only one number, But all
I see you're not getting much action here in the way of answers. The problem that
With normal normal lines you just have each ling roll over to the next and with PBX
why not get 4 lines...all with different numbers...and publish 1 of the 4 numbers
I just did a multi line system with roll over between 3 of the 4 numbers on an existing

Big_Ben posted "Ok, I know very little about using/setting up multi-line phones and know even" on 01/07/2006

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