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Vonage Customer Reviews
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Vonage vs. Time Warner Cable SoCal



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Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Ok. Got the router that Vonage sent out and no customs duties. Got it installed



Ok. Got the router that Vonage sent out and no customs duties. Got it installed and worked first time out after getting a MAC swap by talking to customer support which by the way answered right away, no waiting..... :lol:

Have just sent back the PAP2 to New Jersey and will now have to wait if my credit card is credited with the $156.78 previously charged. Did cost me $13.00 to send back the PAP2 which I guess I'll never see again.

A typical Telephone Co. user would not have liked all this and that's probably why companies like Shaw Canada can charge exorbitant monthly fees for their Voip plans as they hold your hand and have technical support on hand. The customer doesn't have to do anything except report a problem.

I think that any customer who is thinking of substituting his primary Telco line with a Voip alternative will have to ask him/herself if the $20-$50 savings is worth it.

Personally after having gone through this, I will no longer recommend Voip as a substitute for a Telco line just yet but most definitely as a secondary line.

By the way, I'm sure that my experiences would have been even worse with Vonage's Voip competitors. It's the entire industry that still has some growing up to do.



Read The Full Thread:

Don''t replace your phone - Vonage not ready for Primetime


I was a relatively happy Vonage user for a few days over 3 months. I told everyone
Thats funny, you just described yourself.
dcongrav: I think I understand the issues in your post, and I don't think I
Thank you for a very well thought out reply. Perhaps what annoys me most is
No, I was thinking that since Vonage was willing to give you a service credit that
Thanks again Stephen. Your comments are welcome and the idea of "lending" the
They said they'd ship you the adaptor at no cost to you, yet they charged you $150+..
Thanks for the moral support djino. I wish that I got some kind of support from
Dear lord. I definently know what I'd do, if I were you, but I'm not sure if I could
Thanks djino. Because I absolutely must have a virtual number in Mexico City,

dcongrav posted "Ok. Got the router that Vonage sent out and no customs duties. Got it installed" on 07/12/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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