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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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Vonage Of course there are a couple of questions I have always had about coupons and rebates: (1)



Of course there are a couple of questions I have always had about coupons and rebates:

(1) Why have rebates? Just cut the price up front. Or, if it is based on service then just give me a credit after the amount of time. The company already knows I have the equipment because it is registered. But, the simplist solution is cut the price up front.

(2) Why have coupons? Just cut the price up front. It causes more work for the consumer, for the stores, and for the company.

The reason: it is a gamble you will misread or not bother with them. For example, the grocery store prints a big ad with coupons. You plan on taking advantage so you go to the store. You forgot the coupons. But you there already so somebody gets a bigger profit depending on if it is a store coupon or a manufacturer coupon. So, in that respect, I agree that all coupons and rebates are a trap, or in the eye of the companies, a gamble. They roll the dice that you will be attracted by it but not use it.

I think Vonage would be better off to just go back to the days of no coupon or rebate. If they want to give the adapters away, then give them away.

I should give one clarification on my rebate. I did get my rebate check. It was from Best Buy so it may not be the same rebate check you guys were offered. And there is that fact I mentioned earlier that they registered my MAC address as I was checking out.

As I had suggested elsewhere, the whole thing would be simpler if they just let the Circuit City and Best Buy stores implement your service at the store. Then you know the unit works and is registered. At that point they could take care of any give aways, refunds, and rebates. Then you wouldn't have people so confused or upset.

I personally would still have bought my PAP2 without a rebate, but since they offered it they should pay it. In that respect maybe Vonage should rethink marketing rather than take the traditional rebate / coupon path. Their other marketing was unique and it worked. Otherwise they wouldn't have the biggest install base.



Read The Full Thread:

Rebates: trap set up for failure


OK, my problem isn't the same as many of these other rebate complaints. I fell for
Rebates, rebates, rebates. Buyer beware. It has been posted hundreds of
To order it online would've cost $10 shipping plus $30 activation for that free
i am tired so i might of missread that post but where is the trap? only thing
I also don't see a trap here. It appears that you failed to read ALL of the rebate
Exactly...I just can't see how this is Vonage's fault as opposed to buyers fault
[font=Verdana:28ad2974cf] All right, I gave you this one, let's say the guy
call up customer care, get loud, put a little bass in your voice, drop a few F bombs
the customer is always right saying usually a term for when a customer has a problem
Already agreed on that miichael, So now, tell us your story, how did you get

galion posted "Of course there are a couple of questions I have always had about coupons and rebates: (1)" on 10/21/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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