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Vonage October 9, 2005 Awaiting Letter of Authorization
October 9, 2005 Letter of
October 9, 2005 Awaiting Letter of Authorization
October 9, 2005 Letter of Authorization (LOA) Received
October 10, 2005 Transfer Sent to Carrier
November 15, 2005 LNP Transfer Cancelled (by Vonage - I might add)
November 19, 2005 Awaiting Letter of Authorization Click Here to Start Number Transfer
When I click to start the number transfer I get the following:
Our records indicate that this online Letter of Agency has already been processed or has expired.
Your order number is: NnNnNNnnNN (order blanked purposefully)
If you have any questions, please call Vonage Customer Service at 1-VONAGE-HELP.
Of course the LOA has been processed because I did that on the 18th of November after talking to Jason the CSR on the same day.
Dec. 6, 2005 - Called customer service today and they are going to expedite (yeah right). In the meantime, I am paying two phone bills for the same service. This is definitely not worth the one free month that Vonage gives you.
Dec. 10, 2005 - Vonage Customer Service (Escalations Dept.) says that the eLOA is "stuck" in their system and that it will take a technician to get it un-stuck so that it can be processed.............
still waiting.........
Latest update:
Updated Date: Number Transfer Progress History: Required Action
November 19, 2005 Awaiting Letter of Authorization
December 12, 2005 Letter of Authorization (LOA) Received
December 13, 2005 Transfer Sent to Carrier (unstuck from their system)
December 28, 2005 LNP Transfer Cancelled ....... again.
Your transfer request was cancelled on the date above. When you signed up for Vonage Service we assigned you a temporary virtual number. We have automatically assigned your temporary virtual number as your permanent number. This number will now be your permanent number. We have switched your number automatically and waived the customary $9.99 switching fee. Thank you for choosing Vonage.
The activation page still shows my local number as portable but now they tell me that it isn't so I am stuck with a number that will be LD to most of my family and friends as well as my place of business. I guess I can't complain, it's still cheaper that using my cell phone for LD. Only problem is, I still have to maintain my account with my local carrier in order to keep my current number until either Vonage or Time Warner will be able to port it.
So much for trying to save $$$ with Voip. Their website on availability in my calling area is, at best, misleading (at worst it's a downright lie - and one that costs me plenty as it cost me $175 to get out of my cellphone contract - thinking I would gain that back in the long run with Vonage handling both my local & LD). Live and learn.
Read The Full Thread: eLNP experiences - please post here
• Hi,
If you have tried e LNP, please post your experiences here. Success or
• Still waiting for LNP & paying to Bellsouth. :(
February 28, 2005 Awaiting
• No disrespect manway, but lets try and keep the "me too's" out of this thread.
The
• So, exactly how does one do eLOA/eLNP ?
I'm on the phone with the Vonage LNP
• I had a very good experience with it. See post : http://www.vonage-forum.com/ftopic6142.html
I
• One month port from IDT to Vonage
Phone number transfer status says it all:
May
• Did you use the eLNP process :?:
• Yes, it was the eLNP process.
• I used eLNP to transfer my number from MCI.
May 6, 2005 Awaiting Letter of Authorization
• I feel for you.
January 26, 2005 Awaiting Letter of Authorization
January
Xaklythat posted "October 9, 2005 Awaiting Letter of Authorization
October 9, 2005 Letter of" on 12/05/2005 |
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