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Vonage October 9, 2005 Awaiting Letter of Authorization October 9, 2005 Letter of



October 9, 2005 Awaiting Letter of Authorization
October 9, 2005 Letter of Authorization (LOA) Received
October 10, 2005 Transfer Sent to Carrier
November 15, 2005 LNP Transfer Cancelled (by Vonage - I might add)
November 19, 2005 Awaiting Letter of Authorization Click Here to Start Number Transfer
When I click to start the number transfer I get the following:
Our records indicate that this online Letter of Agency has already been processed or has expired.

Your order number is: NnNnNNnnNN (order blanked purposefully)

If you have any questions, please call Vonage Customer Service at 1-VONAGE-HELP.

Of course the LOA has been processed because I did that on the 18th of November after talking to Jason the CSR on the same day.

Dec. 6, 2005 - Called customer service today and they are going to expedite (yeah right). In the meantime, I am paying two phone bills for the same service. This is definitely not worth the one free month that Vonage gives you.

Dec. 10, 2005 - Vonage Customer Service (Escalations Dept.) says that the eLOA is "stuck" in their system and that it will take a technician to get it un-stuck so that it can be processed.............

still waiting.........



Latest update:

Updated Date: Number Transfer Progress History: Required Action
November 19, 2005 Awaiting Letter of Authorization
December 12, 2005 Letter of Authorization (LOA) Received
December 13, 2005 Transfer Sent to Carrier (unstuck from their system)
December 28, 2005 LNP Transfer Cancelled ....... again.

Your transfer request was cancelled on the date above. When you signed up for Vonage Service we assigned you a temporary virtual number. We have automatically assigned your temporary virtual number as your permanent number. This number will now be your permanent number. We have switched your number automatically and waived the customary $9.99 switching fee. Thank you for choosing Vonage.

The activation page still shows my local number as portable but now they tell me that it isn't so I am stuck with a number that will be LD to most of my family and friends as well as my place of business. I guess I can't complain, it's still cheaper that using my cell phone for LD. Only problem is, I still have to maintain my account with my local carrier in order to keep my current number until either Vonage or Time Warner will be able to port it.

So much for trying to save $$$ with Voip. Their website on availability in my calling area is, at best, misleading (at worst it's a downright lie - and one that costs me plenty as it cost me $175 to get out of my cellphone contract - thinking I would gain that back in the long run with Vonage handling both my local & LD). Live and learn.



Read The Full Thread:

eLNP experiences - please post here


Hi, If you have tried e LNP, please post your experiences here. Success or
Still waiting for LNP & paying to Bellsouth. :( February 28, 2005 Awaiting
No disrespect manway, but lets try and keep the "me too's" out of this thread. The
So, exactly how does one do eLOA/eLNP ? I'm on the phone with the Vonage LNP
I had a very good experience with it. See post : http://www.vonage-forum.com/ftopic6142.html I
One month port from IDT to Vonage Phone number transfer status says it all: May
Did you use the eLNP process :?:
Yes, it was the eLNP process.
I used eLNP to transfer my number from MCI. May 6, 2005 Awaiting Letter of Authorization
I feel for you. January 26, 2005 Awaiting Letter of Authorization January

Xaklythat posted "October 9, 2005 Awaiting Letter of Authorization October 9, 2005 Letter of" on 12/05/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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