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Vonage OK, you asked for off-the wall sugestions, so don't be offended. :lol: 1.





OK, you asked for off-the wall sugestions, so don't be offended. :lol:

1. Change the ethernet cable that conects your RT31P2 to the Netgear router. It could be a loose or otherwise bad cable. A shorting cable would explain the errant behavior you describe.

2. Go into the RT31P2's config screen and check the MAC address of the router. Then call Vonage CS (or PM ssantana) and ask them to check whether the MAC address you are sending out is the one that Vonage is authenticating. If the MAC address in your adapter got zapped and changed itself or if something happened and someone at Vonage changed your MAC address (perhaps thinking it was someone else's account), that might also explain the behavior you're seeing.

3. Try separating the Vonage unit and all of its cables as far away from the Netgear and its cables as physically possible. You can get interference even across wires.

4. Make sure your Vonage unit is not sitting on top of a giant electro-magnet, like an uninterruptable power supply (UPS).

5. Make sure your Vonage unit is not overheating and is in a well ventilated space. Do not stack it on top of the Netgear or any other heat-producing device. If it is overheating, let it cool and see if it works before it heats up again. If so, you've probably got a hairline fracture in a circuit and will need to replace the unit.

6. Check your account web page at Vonage and make sure your account is not blocked by mistake. For example, someone with a similar phone number or account number who hasn't paid a bill or who cancelled an account.

7. Have a stiff cup of stong tea and watch your tapes of the Pats winning the Super Bowl and the Sox winning the World Series. (Actuallly, that would put me into a funk like your Vonage adapter, as I'm an Eagles and Yankees kind of guy.)

That's all I can think of off-the-wall, but others may add to - or modify - my list.

Good luck.

Fletcher



Read The Full Thread:

No dial tone, no lights


I posted this problem elsewhere yesterday and SSantana was trying to help me -
Anyone? Please? Someone must have a guess why this is happening. Or an
Oh, the most obvious of all to add to my list above: Try putting your RT31P2
To show my ignorance ... 2) How do I get to the RT31P2's config screen to check
I think I found it ... and it matches what is on the box and the bottom of the router.
http://192.168.15.1 use admin for password
wow that's weird. I wonder if a firmware update got messed up and killed the router.
I can still use the Internet just fine ... I even swapped the configuration around,
I'm not sure what is happening, but the firmware update is one package but contains

Fletcher posted "OK, you asked for off-the wall sugestions, so don't be offended. :lol: 1." on 02/12/2005

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