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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Reviews
Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
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You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage OK, so my initial impression of Vonage is not the best! In fact, I'm extremely disappointed.



OK, so my initial impression of Vonage is not the best! In fact, I'm extremely disappointed. But, here is my dilemma...I have one main number in VIrginia and a virtual number in Utah. My wife works remotely for a company based in Utah and has her work phone extension forwarded to the virtual number. When it rings through to Virginia it either has extremely poor quality or the calls are dropped. I'm a network engineer and have already gone through all the initial troubleshooting steps I can think of, as well as sat for hours on the phone with their first tier support. I was actually put on hold for the "advanced" support but they hung up (or I lost connection) and all subsequent calls to support won't forward me back to "advanced" support. They always want to walk me through their ridiculous ping tests, etc first.

The only thing I can attribute to this problem is a possible issue with her company's PBX forwarding the incoming call. But, if I call the Utah number for it to roll over it always works fine. It only seems to be her customers that are calling in that get horrible connections....but, what sucks is that it is ALL of them that are getting the horrible connection.

Anyone see this before? I'm giving Vonage one more week and then I'm finished with them. Is there anyone at Vonage that can speak to me intelligently about this issue instead of walking me through a script each time only to tell me, "I made changes on the server for the packet size. You won't have a problem again." Of course, THAT never works!

Almost forgot.....I have an IP8100 Vtech Vonage system directly connected to a Motorola Surfoard SB5120. I'm on Adelphia "high-speed" with a consistent download speed of about 4.8 to 5.5Mbps and an upload ranging from 400 to 600 kbps. My test on Brix ranged right around the "better than an average cell call" and "just like calling from next door." I believe it was 3.9.



Read The Full Thread:

Forwarded calls to virtual number have poor quality/lost


it looks like you made some effort to post the information requested in the sticky,

lewise123 posted "OK, so my initial impression of Vonage is not the best! In fact, I'm extremely disappointed." on 05/15/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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