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DWSupport Posted:
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In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

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In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

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Vonage OK finally somebody posts about this. I spent over an hour with Vonage...talking



OK finally somebody posts about this. I spent over an hour with Vonage...talking to foreigners...hung up on in upper level support with another Vonage rep. I called again and the answer is "You may not pick up a second phone while on a call" . Does this apply to phone connected to adapter only? How does it work wired into your home telco wiring? After nearly two yrs this has stumped me and I never posted about it or did I inquire. Gee it took many Vonage reps to get the answer NO you cannot. I got a new cordless paired set non Vonage phone and hoped the second phone could join in a call...NOPE! Anybody with some knowledge on why it will not work would be nice...Although this should be stated somewhere on Vonages site that you may not have two people on a call at one time talking to whom you dialed. Furthermore any Vonage employees who read this need to inform your non English and some American peoples of this FACT! I love the service with exception to ever calling for help or explanation from your customer service dept...It has to be the utter worst and with all the unemployment hire some genuine Americans ha!! OOOOHHHHHHHHHH Im hot.



Read The Full Thread:

Low volume on second picked up phone....need insight.


If the phone rings and phone #1 gets picked up everything is fine. But let's say
Are phones 1 and 2 specific phones in your house, or does this problem occur no matter
Troubleshooting tips: You need to determine whether the cause is one of your
All the wiring is sound. There are 8 phones in the house and the situation happens
It depends what type of phones you're using. Some of the old-school style phones
I am using the old school Western Electric's throughout. I have disconnected
If you haven't already, follow Scerruti's advice and connect a splitter right
A new TA most likely won't help. They're all about the same when it comes to this.

markwi posted "OK finally somebody posts about this. I spent over an hour with Vonage...talking" on 01/18/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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