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Vonage OK, I took a picture of my outside NIU, and I'll post it here. Hopefully it makes



OK, I took a picture of my outside NIU, and I'll post it here. Hopefully it makes more sense to you than it does to me. I am a complete wiring newbie.

You can see the male ends I disconnected from female ports (circled in red with the blue paths showing the female counterpart), and I did nothing with the red or green wires. I suspect this is the root of my problem.

So again, I'm at a loss as to where to go from here. Hopefully this image provides some insight.

I don't know if each of the male/female jack sets are supposed to correspond to an individual jack inside the house. I'm guessing not, because I have more than three jacks in my home.

We just purchased this house, and I know that the prior owners had at least two POTS lines running through the home - one for voice, one fax.

Thanks in advance for any help you guys are able to provide.



If there are any problems viewing the image, please let me know. Click the thumbnail to enlarge the image.

Well, OK , I took the similar COLORED wires (you'll note the colors are reversed in the top block compared to the other two), disconnected them from their posts (so red1, red2, and red3 were disconnected), twisted them all together, and taped them. Then I did the same for green.

I went back inside, fed a phone line from my Vonage router to a local phone jack and...nothing. Dead silence.

I have no idea what I did wrong, except maybe assume the colors were the logical grouping. Perhaps I should have just gone down the left and right sides, respectively, as you mentioned, but then the colors would NOT have been matched.

Any suggestions?

I don't mean to vent, but I'm quickly coming to the conclusion that Vonage isn't worth the trouble. It's been two months and I can't get my inside wiring issues worked out, despite the excellent help I've received on these forums.

See anything I've done wrong?



Read The Full Thread:

New customer, only one big issue


Hi. New customer here. I have one phone plugged into my Vonage VoIP router
Just out of curiosity, did you follow the directions as outlined in http://michigantelephone.mi.org/
Yep, as best I could. I disconnected everything from the outside box, which was
Ventura, I'm sorry to hear that you have been unsuccessful at getting Vonage
Mundy 5, thanks for your reply. I appreciate it. So let me ask you this: if I
Ventura, that is correct. If you take a phone jack that you are 100% sure was
To expand a little on what Mundy has been saying, the situation is complicated
Just one other note of warning, as the one poster said: they can be in a star topology,
This might solve the problem and probably should be included in wiring basics
Resurrecting this topic. Well, as a total phone wiring newbie, I'm pretty

Ventura posted "OK, I took a picture of my outside NIU, and I'll post it here. Hopefully it makes" on 10/22/2005

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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