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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage OK, I'm confused. When I decided to get Vonage I drove over to the nearest big box

OK, I'm confused. When I decided to get Vonage I drove over to the nearest big box electronics store. Paid $35 for the adapter and the store gave me a refund slip to get my $35 back. Took the adpter home. Opened the box. Connected the adapter. Went to the Vonage site. Registered the adapter. Had a phone number and dial tone. I had a working number in less than 15 minutes from when I opened the box. 24 hours later I decided to add a toll free number. Went on the website. Clicked a few options. Less than 5 minutes I had a working toll free number. Never talked to a single human. So far ZERO issues since installation. When is the next flight to Vegas? I must be the luckiest guy on Earth.

As to the website. I will admit I looked at the Vonage website first and saw the units were available in stores as well as by website order. I checked the website of the two local stores to get availability and price. That is how I knew where to go.

I hate you had all these problems. I hope things work out. But, if you are a big electronics outfit then you should have had an easier time at this than me. Sometimes we take a left turn when we could have taken a right. I do it all the time. Sometimes my turn takes me the wrong way. And then I have to blow some steam, which sounds like what happened here.

I recently got messed up by some purchase I made with a major game distributor. Probably won't go back to them. But I doubt it will hurt there business. Oh well.

Here is what I think you will find in the long run. Voip will be the future. You may not stay with Vonage, but you will find Vonage to be around for quite some time, unless they get bought out as their customer base grows. (Please God, don't let Verizon buy them.) You will eventually go to Voip at your stores because it is the right economic decision or will be within the next five years. I may be wrong, but it is probably better than 50/50 you will be with Vonage. Either way, good luck. On the next store opening just drop by one of the retailers and be up and running in 15 minutes.

My confusion is here. You either had DSL or cable installed to be able to get Voip. When did you order it? If it was DSL, then that is probably where you got the other phones. If it was cable, then why not order the Voip when you ordered the cable? Of course, you may be using T1 or better. But then, you really did have to order in advance.

I wish you the best and I hope your store succeeds! It is always great to hear about a business growing rather than shrinking these days.

Read The Full Thread:

Vonage bad start.

Hello all, Let me start by telling you that I work for a large electrical supply
It sounds like it was an honest mistake. If they are willing to refund shipping,
The reason I waited so long is simple. It was a last minute decision to try this service.
Understandable... It was a miscommunication, and it has been taken care of
Why not buy the adapter at a retail outlet and if you didn't like the service you
Come on, that's WAY too easy... :wink:
Well to be honest with you I was not aware of being able to buy vonage adapters at
It is just faster. If you had to have the adapter ASAP then you could pick one up,
#1, the adapter is $50. That is more then my business acount, activation, shipping
Great, now I find out the customer service rep spelled the city name wrong.

galion posted "OK, I'm confused. When I decided to get Vonage I drove over to the nearest big box" on 10/04/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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