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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage OK, I'm confused. When I decided to get Vonage I drove over to the nearest big box



OK, I'm confused. When I decided to get Vonage I drove over to the nearest big box electronics store. Paid $35 for the adapter and the store gave me a refund slip to get my $35 back. Took the adpter home. Opened the box. Connected the adapter. Went to the Vonage site. Registered the adapter. Had a phone number and dial tone. I had a working number in less than 15 minutes from when I opened the box. 24 hours later I decided to add a toll free number. Went on the website. Clicked a few options. Less than 5 minutes I had a working toll free number. Never talked to a single human. So far ZERO issues since installation. When is the next flight to Vegas? I must be the luckiest guy on Earth.

As to the website. I will admit I looked at the Vonage website first and saw the units were available in stores as well as by website order. I checked the website of the two local stores to get availability and price. That is how I knew where to go.

I hate you had all these problems. I hope things work out. But, if you are a big electronics outfit then you should have had an easier time at this than me. Sometimes we take a left turn when we could have taken a right. I do it all the time. Sometimes my turn takes me the wrong way. And then I have to blow some steam, which sounds like what happened here.

I recently got messed up by some purchase I made with a major game distributor. Probably won't go back to them. But I doubt it will hurt there business. Oh well.

Here is what I think you will find in the long run. Voip will be the future. You may not stay with Vonage, but you will find Vonage to be around for quite some time, unless they get bought out as their customer base grows. (Please God, don't let Verizon buy them.) You will eventually go to Voip at your stores because it is the right economic decision or will be within the next five years. I may be wrong, but it is probably better than 50/50 you will be with Vonage. Either way, good luck. On the next store opening just drop by one of the retailers and be up and running in 15 minutes.

My confusion is here. You either had DSL or cable installed to be able to get Voip. When did you order it? If it was DSL, then that is probably where you got the other phones. If it was cable, then why not order the Voip when you ordered the cable? Of course, you may be using T1 or better. But then, you really did have to order in advance.

I wish you the best and I hope your store succeeds! It is always great to hear about a business growing rather than shrinking these days.



Read The Full Thread:

Vonage bad start.


Hello all, Let me start by telling you that I work for a large electrical supply
It sounds like it was an honest mistake. If they are willing to refund shipping,
The reason I waited so long is simple. It was a last minute decision to try this service.
Understandable... It was a miscommunication, and it has been taken care of
Why not buy the adapter at a retail outlet and if you didn't like the service you
Come on, that's WAY too easy... :wink:
Well to be honest with you I was not aware of being able to buy vonage adapters at
It is just faster. If you had to have the adapter ASAP then you could pick one up,
#1, the adapter is $50. That is more then my business acount, activation, shipping
Great, now I find out the customer service rep spelled the city name wrong.

galion posted "OK, I'm confused. When I decided to get Vonage I drove over to the nearest big box" on 10/04/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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