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jamesjdfd Posted:
querela si accende
particolare
sulla traguardo
caso che spesso
chi di cui di
con
...

In The Forum:
Vonage
Topic:
UGG Italia Outlet
On Oct 21, 2014 at 06:09:36

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10


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Vonage OK - I'll be as explicit as possible in order to get an answer. I'm getting pretty



OK - I'll be as explicit as possible in order to get an answer. I'm getting pretty ticked. The telephone tech support for Vonage has got to be the absolute worst I've EVER run into.

Firstly, I have NO problem with my network whatsoever prior to the installation of Vonage.

Second, I've done countless restarts at all the correct times and places so I'm not going to list each and every single time as I'm sure you want to spend time with your kids or whatever. Rest assured that restarts are occuring when they need to.

Third, I get one (1) IP address from RoadRunner. I'm not paying for a fixed IP, nor am I going to shell out more funds just to get Vonage it's own direct connection to the internet. So, please don't offer me a solution that requires the purchase of additional equipment or services . I can get everything else I plug into my network to function just fine with what I've got. I don't (nay, CAN'T) use a hub after the cable modem and before the base station to plug the Linksys into (remember - I get 1 address)

My Problem: NO DIALTONE

FYI: The Linksys PAP2 has the following lights lit:
- Power (solid)
- Ethernet (occassional flashing)
- Phone 1 (solid)
- Phone 2 (off, I have no phone 2 provisioned)

Here's hoping that there's someone out here who can help.

My equipment:

- Toshiba Cable Modem, Model PCX2200 w/ RoadRunner
(Ports: Power, Cable, USB, Ethernet)
- Apple AirPort Extreme Base Station, Model A1034
(Ports: Power, USB, Ethernet (LAN), Ethernet (WAN))
- Linksys Phone Adapter, Model PAP2
(Ports: Power, Ethernet, Phone1, Phone2)

My connections (In Order):

- Cable to Cable Modem
- Ethernet from Cable Modem to AirPort Extreme (WAN)
- Ethernet from Cable Modem (LAN) to Linksys
- Phone cord from Linksys to a standard touchtone phone

What I've tried:

- Followed the instructions included with the Linksys
- Followed the troubleshooting included with the Linksys
- Turned off DHCP
- Programmed a physical address (and all other IP config info) via the voice configuration
- Set up port mapping as described in the Linksys manual
- Checked online for any kind of info
- Changed my addressing from 10.0.1.x to 192.168.1.x
- Repeated all of the above using the new addressing both with and without DHCP & Port Mapping for each address scheme

- Called 1VONAGEHELP
- Tried to translate into English whatever the guy on the other end was saying
- Carefully and consisely explained EVERYTHING to him
- Went through most of the same steps again - basically just powering everything off, restarting, turning DHCP back on, etc...
- He told me to call back in 30 minutes if it still wasn't working
- Called back
- REPEATED EVERYTHING AGAIN
- Called back
- REPEATED EVERYTHING AGAIN
- Was told to disconnect my AirPort Base Station and plug the Linksys directly into the cable modem in order to use the phone. Obviously, their tech support doesn't have a clue - disconnect my entire home network just so I can run Vonage? Excuse me?!?

For something that's supposed to be so simple, I can't believe that this has been dragging out for days.

I can't believe that I'm the only person out there with this straightforward setup. Can someone, anyone please point out what I'm missing? PLEASE?

[ADMIN EDIT TITLE - "HELP!" - TOO VAGUE]
(whoops - apologies)



Read The Full Thread:

No dialtone w/ Toshiba PCX2200, AirPort Extreme, & PAP2


Im pretty sure the 2200 only has 1 ethernet port, so how are you hooki ng up both devices?
I assume you mean that the ethernet to the Linksys is from the AirPort. Is the
Just back after resetting everything with the Linksys plugged directly into
My connections (In Order): - Cable to Cable Modem - Ethernet from Cable
In any of the conversations with Vonage CS have you verified that they have the
No, they've never asked for the MAC addr. - go figure... As far as diagnostic
I highly recommend another call to customer service about the MAC id. It is a potential
I already went through the lights with the guys on support. It took 5 minutes just
Some other info (grasping at straws mode): - I am in the process of transferring

karsten posted "OK - I'll be as explicit as possible in order to get an answer. I'm getting pretty" on 04/24/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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