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DonaldCow Posted:
Шл
02;хи
мо
89;кв&
#1099;
...

In The Forum:
Hard Wiring - Installation
Topic:
Шлюхи &
On Feb 20, 2017 at 05:21:29

Olgaboita Posted:
Here and ended the
craze week in new
York in 2017.
Great week I'll
tell you, but not
...

In The Forum:
Hard Wiring - Installation
Topic:
Inexperienced York Fashion Week 2017
On Feb 19, 2017 at 15:11:00

JeffreyNuh Posted:
Це
83;ый
де
85;ь
ег
86;
...

In The Forum:
Hard Wiring - Installation
Topic:
фото д&
On Feb 19, 2017 at 14:44:51

Aaronjanic Posted:
Мы
пр
80;се&
#1083;и
за
...

In The Forum:
Hard Wiring - Installation
Topic:
имена &
On Feb 19, 2017 at 00:21:48

Martintet Posted:
Гл
03;дя
ме
78;ду
...

In The Forum:
Hard Wiring - Installation
Topic:
откро&
On Feb 18, 2017 at 08:15:59

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Hard Wiring - Installation
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 05:27:24

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Vonage
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:51:28

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:25:08

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 13:06:26

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:54:19


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Vonage Now I've had Vonage some 2 years. Always been happy, and never had any customer



Now I've had Vonage some 2 years. Always been happy, and never had any customer service complaints. I've recommended the service often, and even given a few referral links. But at this moment, I'm just a little frustrated. I just recently added a virtual number and was double billed. So I emailed in and got the following response:

"[size=] Thank you for contacting Customer Care.

We received your e-mail, where you had mentioned that you have been
double billed for the virtual number in the current bill, we checked
our records and found the same.

Regarding this credit issue,we are unable to process your request by
e-mail, please contact our voice support who will be able to assist
you in this regard and do the needful to you.

If you have any questions now or in the future Vonage DigitalVoice
Customer Care is eager to assist you 24 hours a day, 7 days a
week. Please visit our help center at http://www.vonage.com/help.php
or send us an email from our Contact Us page at
http://www.vonage.com/help_contactUs.php. You can also call us
Toll Free at: 1-VONAGE-HELP 1-866-243-4357. [/size]"

Now I just called in and after they gathered all my information, they tell me the servers are down and I'll have to call back later.

I guess I'm a little miffed. How hard can it be to give me a credit if they acknowledge their error? Why do I really need to call in? Why do they take my extra time on the phone if they can't help me anyway?

In reality it just seems silly that they can't post the credit to my account for the next billing from my email. I gave them Invoices, Account, Telephone numbers, and my name in the original email. The credit could be applied to my next billing cycle and I wouldn't care. It just seems that they are hoping I'll forget about it. Is there something more difficult to this process that I'm not considering?



Read The Full Thread:

Interesting customer service go round


Hum.....Thats even got me scratching my head on that one... "we overcharged
I called in again. Give the account information. Rep acknowledges that yes I've
The answer when I asked a credit card company the same question was: For security

outerfire posted "Now I've had Vonage some 2 years. Always been happy, and never had any customer" on 02/10/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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