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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage No, the TOS does not give them liberty to intentionally mis-route calls, but it

No, the TOS does not give them liberty to intentionally mis-route calls, but it does address the issue. You'll note that Vonage clearly states they rely on a third party to setup and route these calls, and that they cannot be held liablie unless gross negligence, recklessness, or intentional misconduct is shown.

So the easy answer is, whenever you activate 911, test it. Not next week, not next month, not when Uncle Fred collapses from a heart attack, but as soon as you get the email from Vonage saying it's active. First thing I did when I got the activation confirmation was dial 911. I told the operator answering that this was not an emergency call, that I was testing 911 service that was setup on a new voice over IP line, then proceeded to ask what department I got and what their hours of operation were. In less than 60 seconds, I verified 911 was correctly routed, that it went to local fire rescue (fire, paramedics/ambulance), that they had the ability to forward my call to law enforcement, and that they answer 24x7.

Ummmm..... you're overlooking one key issue. Laws already on the books say I have the right to take my number with me. I exercised that right, using specific channels established by law, for the explicit purpose of utility disputes, to force the carrier to do what it was legally obligated to do. Through taxes and mandatory surcharges levied against my phone bill, I HAD ALREADY PRE-PAID FOR THAT SERVICE many times over, over the course of decades of phone service. So I used what I paid for.

HOWEVER(!!!), if there was no such number portability law, I would NOT have complained because there would have been no legal foundation for doing so. I would have either accepted a new number, or put Vonage back on the shelf. I would not have screamed and complained because my number was not portable.

My sister is in an area of non-portability. She wants Vonage, but knows she will give up her local number unless she keeps POTS. So guess what? She has elected not to buy Vonage right now.... and no, she is not complaining. She's not even upset- just a little disappointed- but who ever said life was fair?

I understand your desire to have such 911 regulation, but unlike number portability, there is no 911 law in place to address this specific issue. Therefore, please stop complaining that Voip does not offer (what you consider to be) an adequate 911 facility.

If you don't like the game, don't play.

I do? I think you have me confused with the great and mighty reebok.

Sigh.... okay, here it is one more time. I used it because that was the remedy established by law. HOWEVER(!!) if no such remedy existed, I would have accepted that fact and moved on with my life. If no such portability laws existed, I would NOT have been here in this wonderful forum complaining that I could not move my number.

But that is exactly what you're doing with 911 service. Vonage spells out very clearly what you will (and will not) get. You were the one who failed to read the full TOS, even though it's available and accessible from just about every page on the website. Now you're here complaining about what you got. Sorry, I see your point and share your desire for better 911, but in the context of you getting an unexpected, unpleasant "surprise", I have no sympathy.

Negative. I care about 911 service. I WANT E-911 and am looking forward to it. But I knew what Vonage offered before I signed up (because I read the TOS before making the committment) and was willing to accept it.

If you search my other posts, you'll see I'm a big advocate of E-911. But I also said I find the current 911 alternative acceptable. Not great, but acceptable.

If you don't like it, don't play. You can't be an early adopter of emerging technology and expect it to have everything that the mature, 100 year old, public switched telephone network offers.


Read The Full Thread:

Yesterday the FCC Commissioner said this...

Maybe we'll get 911 by law soon.... "Fourth, we have a real challenge with
Maybe the FCC will start charging us 911 fees via our monthly Vonage bills...
Would be fine by me.... 911 is well worth it, especially if you have kids.
Agreed. As long as dialing 9-1-1 works I wouldn't mind paying the same fee as I paid
I also agree. That was one of the biggest concerns for my family.
I tested my 911 service about a two weeks ago just to satisfy my curiosity after
Yeah, the problem is that VOIP users shouldn't be getting charged the fee in the
I would pay a fee for 911 service too. Maybe the VoIP services could somehow require
How is the e911 working in Rhode Island?? Is that system really working? Since
I disagree. It's just one more thing for the government to meddle with. I didn't

rebus posted "No, the TOS does not give them liberty to intentionally mis-route calls, but it" on 03/04/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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