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Vonage No problem DarKev. From what I read from the CRTC hearings on VoIP that were held





No problem DarKev. From what I read from the CRTC hearings on Voip that were held last year, Vonage's position is that they are already paying this fee through GT and therefore, they don't feel that they should be obliged to charge it as a separate line item on customer invoices. I guess this means that the fee is built into our subscription rate.

You might be interested to know that I sent an email to Patti Jordon of Vonage on the subject of 911 service and how it could be improved (I offered a solution that is better than routing calls to a non emergency number). Patti said "I have passed it along to our Director, Technology and Operations, as well as our Vice President, Marketing and Business Development, for their consideration and possible discussion with our 911 provisioning partner. We appreciate your input." After she sent this reply, I discovered that the CRTC decision was released this morning. I sent it to Patti to make sure that she was aware of it. She said " We're aware of CRTC ruling. No problem from our end." So, it looks like "real" 911 is coming soon. Well, at least "basic 911" which sounds like something similiar to the 911 access that you get with a cell phone.

Patti's answer sounds like the problem with 911 access is that access cannot be gained through the ILECs that "own" the switch due to a lack of cooperation on the ILECs part. I have seen this reason quoted in the US media as reason for the lack of 911 access there.



Read The Full Thread:

911 is here.


Doesn't really make a difference to me but it seems important to most. Please discuss.
I set it up this morning, got an e-mail sayign it will take a few days before it is
Well, my street doesn't have a "suffix" so I can't activate. Fired them off
I think they may have to change their website a bit for Canada so far as the Street
yeha, they dont 'do much of anythign for French speaking Canadian's.. maybe now
The Vonage Canada site asks not to call 911 until my information has been validated.
i read this: :?
If that is the case, I hope you are not choking on a piece of meat when you call 911.
Because I live in Toronto. It's a fairly large city. I'd rather the call go to the
yeayh, thats what I figure too, there are alot of large cities, with multiple police

miket603 posted "No problem DarKev. From what I read from the CRTC hearings on VoIP that were held" on 04/04/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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