Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage No change in the dashboard information, however, after a call the the friendlier

No change in the dashboard information, however, after a call the the friendlier CSR at Vonage they told me that i a tentative transfer date of 12.15.05. Woo Hoo!!! all they are waiting on now is a final okay from Bellsouth. should i get my hopes up? i am skeptic, but since i've got over 10 months invested in this process, i just gotta believe. i've read that some people have had issues with the tentative date(i.e. still not happening, no communication at all). my new issue is that we are move to a different location out of the area code on 12.22.05 and would like to keep this number for our friends in the city. Any reassuring words?

on a side note, does Vonage have a Quality Control department? i mean no disrespect, but I was told by a manager at Vonage that the reason they could not call the carriers or their "third party" company is because of the "sheer volume" of requests. he quoted roughly over 2000 numbers... my question is also, shouldn't there be a threshold limit for the time waiting for a transport? for example, any customer waiting over a year, to get a little bit more personalized service? instead of the we did our side of the work now we'll throw it over the wall and not think twice about it. i am sure that everyone at Vonage is working dilliegently to correct any problems with the organizational process.. sorry to start ranting... i'll shut up and wait for any replies of reassuring words.


Updated Date: Number Transfer Progress History: Required Action
February 9, 2005 Awaiting Letter of Authorization
February 10, 2005 Letter of Authorization (LOA) Received
February 10, 2005 Transfer Sent to Carrier
September 22, 2005 Carrier Approved Transfer
October 27, 2005 LNP Transfer Cancelled


Updated Date: Number Transfer Progress History: Required Action
October 27, 2005 Awaiting Letter of Authorization
October 28, 2005 Letter of Authorization (LOA) Received
October 28, 2005 Transfer Sent to Carrier

After speaking to a CSR on a daily basis, I was finally told it would be better to cancel and apply via eLOA which I have done. The CSRs are extremely friendly and courteous, but they just are not empowered to do a single thing except generate escalated tickets.
To add salt to my frustration, a friend of mine just joined about a month or so ago, and his number has already been ported. We use the same local carrier, Bellsouth, his transfer flies through at break neck pace, while mine seems to get slower by the day.
I would like to say that so far, calling out with Vonage is great and we have not had any problems with the network or hardware(yes i know i just gave myself the kiss of death) and the CSRs are nice. It is just level if ineptitude of the process that is incredulous. Could anyone explain to me why Vonage can not call their third party who handles the actual transfer and ask them whats up? From what I am told by CSRs and Supervisors, the only way that they can contact them is via email. Wow!! Talk about communication barrier.

thanks for reading and any solutions offered will be met with great thanks.

Read The Full Thread:

Any ideas on what i can do? Been waiting since Feb.

February 9, 2005 Awaiting Letter of Authorization February 10, 2005 Letter
Who is your local provider. Most of the time it isn't Vonage's fault, there hands
I hear ya! I'm having all the same problems and I've pretty much had it.
Sounds like you are doing it just have to wait! I was waiting since
There is a bigger problem here with Vonage than they will even admit. I've posted
Much like this post, the one that was removed violated numerous Forum Rules Specifically: an
The problem here is that Vonage is doing nothing to help people transfer their
Updated Date: Number Transfer Progress History: Required Action February
I agree with most here. The transfer process communication is ONE-WAY. It

db242 posted "No change in the dashboard information, however, after a call the the friendlier" on 12/06/2005

Vonage Service Plans

Vonage VoIP Members
Members List Members
New MikrokCof
New Today 3
Yesterday 4
Total 100365

Who Is On Site
Visitors 167
Members 1
Total 168

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.71
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.80 Seconds and 707 Pages In The Last 60 Seconds
The Vonage VoIP Forum