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Vonage Nannyof8, As the problems with DCCNET have to be resolved before laying all



Nannyof8,

As the problems with DCCNET have to be resolved before laying all the blame on Vonage, I decided to reply in this thread instead of: http://www.vonage-forum.com/ftopic9023.html " where this problem initially started.

As you can see, you and I (and other users I suppose) are in limbo.

Xxxxxx,,

At the moment DCCNet is aware of but does not have an estimated time of
correction for this issue you are experiencing. We will add these details to your account for future troubleshooting but at this time are unable to correct issues regarding upload transfer speeds.


Regards,
Shane
DCCNet Technical Support
-
Website: www.dccnet.com
Email: help@dccnet.com
Delta: 604-946-5188
Coast: 604-885-3224
Point Roberts: 360-945-0456
-
Usage stats: http://stats.dccnet.com


- Original Message -
From: "Xxxxxx Xxxxxxxx" <xxxxxxxxx@dccnet.com>
To: "DCCNet Technical Support" <help@dccnet.com>
Sent: Monday, November 21, 2005 9:25 PM
Subject: Connection problems


In followup of my original message to you and your reply of Oct. 12, 2005.
My connection is still deficient especially in the late afternoons and
evenings. The following is a report over 24 hours from monitoring pings
from my PC to DCCNET.com.

Period Length of Time % of
Total % of Accounted
****************************************************************************
***********************
Total time 1 day, 0 hours, 0 minutes, 0 seconds 100.0%
Unaccounted time 13 hours, 41 minutes, 12 seconds 57.0%
Accounted time 10 hours, 18 minutes, 48 seconds 43.0%
100.0%
Connected time 9 hours, 20 minutes, 29 seconds 38.9%
90.6%
Disconnected time 58 minutes, 19 seconds 4.0%
9.4%
# of Instant Disconnections 532

Started Ended Length of Time
****************************************************************************
****
11/21/2005 3:24:36 PM 11/21/2005 3:31:47 PM 7 minutes, 11 seconds
11/21/2005 4:59:37 PM 11/21/2005 5:06:27 PM 6 minutes, 50 seconds
11/21/2005 8:33:22 PM 11/21/2005 8:39:48 PM 6 minutes, 26 seconds
11/21/2005 11:09:17 AM 11/21/2005 11:14:53 AM 5 minutes, 36 seconds
11/21/2005 6:26:59 PM 11/21/2005 6:31:58 PM 4 minutes, 59 seconds
11/21/2005 9:06:50 PM 11/21/2005 9:09:42 PM 2 minutes, 52 seconds
11/21/2005 9:11:32 PM 11/21/2005 9:13:53 PM 2 minutes, 21 seconds
11/21/2005 8:50:02 PM 11/21/2005 8:51:49 PM 1 minute, 47 seconds
11/21/2005 7:55:57 PM 11/21/2005 7:57:40 PM 1 minute, 43 seconds
11/21/2005 6:20:45 PM 11/21/2005 6:22:27 PM 1 minute, 42 seconds
11/21/2005 8:23:48 PM 11/21/2005 8:25:26 PM 1 minute, 38 seconds
11/21/2005 5:54:14 PM 11/21/2005 5:55:28 PM 1 minute, 14 seconds
11/21/2005 6:02:30 PM 11/21/2005 6:03:20 PM 50 seconds
11/21/2005 5:16:40 PM 11/21/2005 5:17:28 PM 48 seconds
11/20/2005 9:28:54 PM 11/20/2005 9:29:41 PM 47 seconds
11/21/2005 11:37:14 AM 11/21/2005 11:38:01 AM 47 seconds
11/21/2005 6:03:31 PM 11/21/2005 6:04:18 PM 47 seconds
11/21/2005 6:24:20 PM 11/21/2005 6:25:07 PM 47 seconds
11/21/2005 8:45:22 PM 11/21/2005 8:46:09 PM 47 seconds
11/21/2005 9:05:58 PM 11/21/2005 9:06:45 PM 47 seconds
11/21/2005 7:59:28 PM 11/21/2005 8:00:14 PM 46 seconds
11/21/2005 8:17:23 PM 11/21/2005 8:18:09 PM 46 seconds
11/21/2005 8:19:24 PM 11/21/2005 8:20:10 PM 46 seconds
11/21/2005 9:04:51 PM 11/21/2005 9:05:37 PM 46 seconds
11/21/2005 8:21:09 PM 11/21/2005 8:21:53 PM 44 seconds
11/21/2005 6:45:31 PM 11/21/2005 6:46:14 PM 43 seconds
11/21/2005 7:53:35 PM 11/21/2005 7:54:18 PM 43 seconds
11/21/2005 8:02:01 PM 11/21/2005 8:02:44 PM 43 seconds
11/21/2005 7:35:55 PM 11/21/2005 7:36:37 PM 42 seconds
11/21/2005 8:20:17 PM 11/21/2005 8:20:58 PM 41 seconds
11/21/2005 8:48:15 PM 11/21/2005 8:48:23 PM 8 seconds
11/21/2005 8:22:01 PM 11/21/2005 8:22:08 PM 7 seconds
11/21/2005 7:51:54 PM 11/21/2005 7:51:59 PM 5 seconds
11/20/2005 9:23:59 PM 11/21/2005 9:23:59 PM TOTAL: 58 minutes, 19
seconds

Though the connection periods are generally very short, they do affect my
Voip connection greatly. Please advise.

Xxxxx Xxxxxxxx



Read The Full Thread:

Having big problems with DCCNET- Delta Cable - no conn.


I am new to this chat site so if this is a duplicate post, please ignore and just reply
decongrav, thanks for email and update. Today Tuesday, DCCNET DOWN most of the

I have had vonage for years and delta cable. Delta cable is too slow moving the packets..
Hi, well Delta Cable has improved 100% over the past two years we find, they have

dcongrav posted "Nannyof8, As the problems with DCCNET have to be resolved before laying all" on 11/22/2005

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