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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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Vonage Nannyof8: As previously mentioned, I do live in Delta (North Delta) and use



Nannyof8:

As previously mentioned, I do live in Delta (North Delta) and use DCCNET. Internet disconnections have been sporadic, especially during peak hours (late afternoons and evenings weekdays and all day Saturday and Sunday). I installed a couple of software applications that monitor internet connections over time and they both indicate extreme "ups and downs" in upload/download speeds and disconnections. For example, the last 24 hours with "pings" every second the disconnects total 1 hour, 6 seconds. As far as Voip connections, I have two Vonage lines and have noticed constant dropoffs and errors in the Vonage "Dashboard" where not all calls are logged, even ones where messages were left in Voice Mail.

I don't believe the problem lies with the Cable Modem but with a combination of problems from DCCNET and Vonage. That there are more disconnects during peak hours would lead me to assume that there is saturation on DCCNETs lines. That this is a problem that has come about more or less with the onset of Winter rains would lead me to believe that there is also a problem with line maintenance. Vonage is also involved in that calls don't register on the Dashboard and calls from my virtual number in Mexico City sometimes go directly into voice mail and at other times indicate busy or just plain silence.

I'm convinced that both parties are deficient and also that they will fingerpoint each other leaving us in the middle with no solution.

If you are sufficiently computer savvy, I would recommend installing monitoring software so it is not just your word against them. The two packages that I use, both free, are: Livecon for Windows (remotetek.com) and Line Speed Meter 3.0 (tcpiq.com) There are probably other free ones but these seem to do the job.

A major problem with Voip is that the Voip provider is usually different from the ISP so it's common to fingerpoint and no solve the problem. That's why it's necessary to have some kind of proof that they are failing. The software mentioned would only show the ISPs role (good or bad). I don't have anything yet that would "convict" or "declare innocent" Vonage.

David



Read The Full Thread:

Vonage Canada Cutomer Service


Am I just lucky - or is vonage's canadian customer support alot better than the
This has been my experience also. No waiting and prompt responses to inquiries.
One of the major turnoffs of vonage for us was that so many people told us that the
the couple times I've called I have had pretty good experiences too.. I think
icklemiss, dabones and other knowledgeable customers. Hi, please can you give
1-877-272-0528
ICKLEMISS; Thanks, but I have used that one many times - 1-877-272-0528 and it
Nannyof8: I also live in Delta, BC and use Delta Cable and am also suffering
dcongrav: Thanks so much for reply, yes I have spoken to them only yesterday I spoke
Thats the only number, but when I call they start with Vonage Canada and ask if I

dcongrav posted "Nannyof8: As previously mentioned, I do live in Delta (North Delta) and use" on 11/20/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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