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jeddaisg Posted:
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Vonage NO.... it does not require a new line or new phone number! And this performs just



NO.... it does not require a new line or new phone number! And this performs just like a regular phone connected to a RJ-11 jack...... you just can't compare a SOFTPHONE with V-Phone. Two different things. Softphone sucked really bad not the case with V-Phone.

I converted mine to the V-Phone not to long ago!

It took me 7 hours and talking to 6 individuals and a lot of hold time (thankfully I had the speaker phone). So what they did for me was, cancel my existing account, created a new account for the V-Phone, placed the order for the V-Phone to be shipped, and then created a ticket for the Vonage technicians to move (or swap or transfer - what ever you call it) my existing # to the V-Phone.

So, I spoke to techs in India, Philippines and then finally here in New Jersey........ by the end I was exhausted and tired of hearing some incompetent Morons that Vonage has hired, atleast train them enough on your own products for God-Sake! This ain't rocket science.

I absolutely love the V-Phone........ great functions and features all from the Laptop, plus I can use the Laptop's built in speakers and mic to have conversations...... the only thing that I have not yet figured out is sending a Fax using the V-Phone. I use WinFax Pro and with the conventional phone it was easy to just take that RJ-11 and plug into my Laptop and send or receive Faxes. I have not yet figured how to have a USB enabled Voip connect to my Modem and do the Faxing thing.

So, to conclude...... I love the V-Phone, love the Vonage Service, but "ABSOLUTELY HATE THE Vonage SUPPORT". The company has grown to big to soon and the F'ing people running this company are just interested in launching it as an IPO and making some cash and then let it to be acquired by a bigger company to F'up US the customers....... I hope that doesn't happen and if it does.... then LONG LIVE "Lingo"..... lingo.com :-D

Have fun!



Read The Full Thread:

V-Phone: Can it use existing account or require new account?


The product information and links on the Vonage web site is not specific on this
it requires another line, similar to the softphone.
If you're using this with your own personal laptop, what difference do you see
Well, I travel for work (mostly in Central and South America). Chances are I have
I think I understand. However, it looks like getting a V-Phone is not an add-on
Hmm.. I've not experienced those problems with my laptop yet, but my laptop was
Vonage allows ONE type device to be used, and not any more. So if you want to

COne posted "NO.... it does not require a new line or new phone number! And this performs just" on 07/07/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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