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Hello, It's
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Hi all We have
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Vonage My wife uses Vonage for her home business and we both use it and like it. Several

My wife uses Vonage for her home business and we both use it and like it. Several of her friends do as well. One has had major problems and canceled in anger. We have not had any customer service issues in more than 6 months, and the others were all minor. But my experience is still that it is not quite the same as a voice line. Still a good deal however.

That doesn't mean that you should buy the stock however. Vonage spends 42.50 PER LINE per month (not per subscriber). They would have to charge $46 or so, therefore, to make a decent profit. Yet instead they charge $27 on average, and apparantly they will drop the price to $20 if you call up and pretend to want to cancel.

Now, would I be satisfied if I had to pay $45? No. And I suspect they would lost most of their customers if they charged that much. So knowing this they have subsidized each and every customer.

This is only going to get worse as they expand. Their first customers were tech-savvy early adopters. We were less likely to need our hand held and call up customer service.

Now their newer customers are going to be people who saw their TV ads and are looking for price and price alone. Many will barely know how to use their computer. Many will have bad credit. I am not saying all new customers will be like this, just that the average "quality" is going to go down.

And Vonage's price advantage is soon going to get a even smaller. Right now it doesn't have to pay the universal service fee. Soon it will, probably in the next couple months. That will add 5-8% to the cost of Voip.

So, in conclusion, if Vonage is going to make a profit they are either going to have to cut costs drasticly, or else charge about $48 or 50 a month (42.50 is their cost, plus the new fee of about $3, plus a little profit).

If you think they can charge $48 a month, then by all means buy this stock. But don't for a minute think unlimited service at $25 a month is viable. Vonage can't subsidize its customers forever, its money is very quickly running out. Before the IPO I estimated this would take about 16 months, which is why I sold the stock short.

Now with the many lawsuits against the company, the news of the Skype and Verizon price cuts, and the impending universal service fee, I don't think the company will even last 12 months.

It's time you guys swallowed your pride and sold. I think it is really awful what the investment bankers and Jeff Citron have done to the people who bought the IPO.

Sure, you knew you were taking a risk, but that doesn't mean it is right for them to massively overprice the IPO. Most IPO's are priced slightly below fair value so they can get a little first day "pop" and start things off on a postive note. It was completely reasonable for you guys to expect that to be the case here.

This company should have been priced at about 4. If it had, it would have "popped" up to 5, and many of these lawsuits never would have happened, and you'd all be happy campers.

Read The Full Thread:

The folly of "Vonage service is great, so the stock is

While I don't disagree with your subject, some of what follows is not correct or
To put a cost of $45 per subscriber line is intellectually incorrect. Vonages's
What on earth do you base this statement on? No, just that the average
Now that I've gotten up off the floor, that was the best laugh I've had all week.
[quote="ShelChgo"] Are you trying to argue that airlines don't try to fill
No. Just trying to explain that there are additional costs and the sale of a seat
Specifically BigTime, but others as well, please attribute your quotes by using
For these two features ALONE: 1. Virtual Phone Numbers 2. Portability

BigTime posted "My wife uses Vonage for her home business and we both use it and like it. Several" on 06/20/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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