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Vonage My problems start when I try to replace my VT1005 with the new V-Portal. I can not
My problems start when I try to replace my VT1005 with the new V-Portal. I can not get it to connect to the internet following the same sequence.
1. Tampa Fl
2. Verizon DSL
3. 3 Mbps/768 Kbps
4. Westell Wirespeed C90 36R516
5. Motorola VT1005
6. Modem->Vonage Adapter->PC
7. No Problems > 95% time
1. Tampa Fl
2. Verizon DSL
3. 3 Mbps/768 Kbps
4. Westell Wirespeed C90 36R516
5. V Portal
6. Modem->Vonage Adapter->PC
7. No Internet connection
I've tried to reboot all devices numerous times, I have tried DHCP and PPPoE settings. I have tried to both spoof and clone the MAC address of both the PC and the router, I have disabled the clone option, and lastly I have called Vonage, all without success. The old VT1005 works fine in the DHCP mode (PPPoE not enabled) so I would think this should also be on the V-Portal. However, some indicate it needs to be PPPoE. Whatever the case, neither seem to work. Any ideas? Both adapter's MAC addresses are registered in my account and I am able to move my lines, but w/o internet connection, it doesn't seem to matter.
With the Motorola I get the following data:
Download speed: 2847448 bps
Upload speed: 669376 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 17 ms
Average download pause: 11 ms
Minimum round trip time to server: 79 ms
Average round trip time to server: 188 ms
VoIP test statistics
-
Jitter: you -> server: 1.6 ms
Jitter: server -> you: 7.1 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 11
Estimated MOS score: 3.9
Read The Full Thread: V-Portal not connecting to Verizon DSL through Westell Modem
• If you plug your computer directly into the Westell using DHCP, does it connect
• Yes, my computer will connect directly to the Westell with DHCP assigned by the
• You say you cloned the MAC adress, since the D Link Router is after the Motorola
• None of this makes much sense. The VT1005 will connect to the DSL modem using DHCP,
• Yes, I just read the comment from the 'Windows Control Panel/Internet options/Network
• Have you looked at the DLink configuration?
Is it set to accept an address
• I recomend the above as two thoughts come to mind:
1. The Westell DSL modem
• I have looked at the DLink configuration and tried to duplicate it, but without
• "If this fails, write Down the Status of the DLInk - WAN side
IP, Gateway and DNS.
sail37 posted "My problems start when I try to replace my VT1005 with the new V-Portal. I can not" on 05/16/2008 |
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