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Vonage My phone was disconnected by Qwest yesterday. I had been doing the number transfer



My phone was disconnected by Qwest yesterday. I had been doing the number transfer thing since April. According to the customer care gentleman responding to my email, the transfer date (FOC date) was two weeks ago. And like you, Vonage was not there to pick it up. I assume my number is lost in the abyss of disconnected numbers.

Over the last 24 hours I have emailed customer care, the CEO of Vonage, numbertransfer@vonage.com and several other email addresses I found on this forum. Since my number is probably lost, I have asked them for at least a number with a local exchange. My temporary/virtual number is for a town almost 200 miles away!

I am giving Vonage 48 hours to get me local service (ie, a number with a local exchange) or I am going elsewhere. I like the idea of supporting alternative/fledging technologies/companies, but I have to have an affordable local phone service. And I have discovered several companies that have high constumer ratings.



Read The Full Thread:

Verizon disconnected - no incoming service


Five months, from Feb 20th til yesterday, I have waited for my number to be ported.
Unfortunately, your story is an all too common one. Seems like more people have
Wednesday afternoon my number was finally ported. The phone calls and emails

chrisl posted "My phone was disconnected by Qwest yesterday. I had been doing the number transfer" on 07/24/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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