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Vonage My linksys PAP2 adapter lasted me from april to october. This week it started going



My linksys PAP2 adapter lasted me from april to october. This week it started going through its self test over and over again. The linksys support person I chatted with told me it was a goner so I called Vonage and they're shipping a new adapter (different model) to me right now.

My problem is that they sent me an email telling me that it's going to cost me money:
Item Quantity Unit Subtotal
*******************************************************************
Linksys RT31P2 Device 1 $119.99 $119.99
-
Goods and Services Tax: $8.40
Provincial Sales Tax: $8.40
Shipping: $19.99
Total: $156.78

So basically, I paid 89$ for the pap2 and now I'm going to have to pay 156$ for a new one? I replied to the email asking them about the warranty but they haven't gotten back to me since yesterday. I hope it's a mistake.

I bought the pap2 at Staples Business Depot in canada. 89$ with a 65$ mail-in rebate. Well, since april, I still don't have my 65$. Staples is giving me the runaround of a lifetime. I've had to mail the rebate thingy in, then they made me fax it in one more time and now they say that it's void because you can't send in duplicate rebate claims. They TOLD me to fax it to them again and then they say "oh you send it in twice, it's void" Aargh. I absolutely will never shop there again. The whole rebate departments mandate is to try to get people to give up on getting their money.

An Average Guys Blog



Read The Full Thread:

PAP2 Adapter lasted 6 months.


I believe you get this back after you send them back your PAP2.. then you will have
Thanks dabones, I should get my new adapter soon, they sent it this afternoon.
you're welcome yup, you can manage all your account settings online, the
why wouldnt you just go buy an RTp300 from the store. Cheaper.
They didn't charge me for the rtp300 and they didn't want to old pap2 back. So it

averageguys posted "My linksys PAP2 adapter lasted me from april to october. This week it started going" on 10/14/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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