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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
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Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

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Vonage My first post, so I followed the guidelines per the book... 1. Your location

My first post, so I followed the guidelines per the book...
1. Your location - Plano, TX (Dallas suburb)
2. Your ISP name and type (cable, DSL, wireless etc) Comcast Cable (Received e-mail saying they will become Time Warner soon)
3. Upload and download speeds 1213752 bps and 362936 bps respectively
4. Modem make and model Motorola surfr SB5120
5. Type of Vonage adapter used Linksys WRTP54G
6. Setup of Network Cable Modem->Vonage Adapter->PC
7. Issue you are experiencing. Choppy calls that results in Internet connection being restarted. I'm saying choppy because that's how Vonage tech support characterized it. 9 out of 10 calls go mute both ways within the first 90 seconds of the call. If both parties remain on the line, the call is re-established anywhere within 30 sec and 2 minutes without intervention. This happens as long as you stay on the call, and some times frequency of occurrence increases. Browsing alone does not seem to be a problem, but I must admit I only use my connection to read news, fantasy football, check my gmail account, buy stuff, etc.
Steps taken by Vonage tech support so far:
7.a Hade me enable cloning on the Vonage device.
7.b Switched the Vonage device to line 2
7.b Verified that I have latest firmware. (I checked with the Super Senior Technician, the one you talk to after spending 60+ minutes over the phone and confirmed I did, I am currently on 1.00.62
7.c They had me C:>/tracert
Since this showed that I lost some packets and some >130ms delays, Super Duper Senior Vonage technician concluded that the problem is my ISP. Somehow I just did not buy it but had no proof to the contrary.
Have not tried contacting Comcast yet, but I figured I'd post my experience here anyway.
Anybody has any ideas to fix this problem?
8. After several attempts, these are my results for the Voip test. I have not been able to run it again, because apparently I ran it too many times already (The first 4 or 5 times, it said it could not perform Voip speed test and only gave me download and upload speeds)

Speed test statistics
Download speed: 1213752 bps
Upload speed: 362936 bps
Quality of service: 73 %
Download test type: socket
Upload test type: socket
Maximum download pause: 180 ms
Average download pause: 39 ms
Minimum round trip time to server: 99 ms
Average round trip time to server: 106 ms

Voip test statistics
Jitter: you -> server: 9962.1 ms
Jitter: server -> you: 0.0 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 100.0 %
Packet discards: 0.9 %
Packets out of order: 100.0 %
Number of supported Voip lines: 6
Estimated MOS score: 3.5

Read The Full Thread:

Choppy audio due to Comcast losing packets. Using WRTP54G

Just to keep everyone updated, I just got off the phone with Comcast, it turns out
This morning I got a voicemail from Comcast (We were not home) saying that they
I went to a friend's house and hooked up my Vonage box to his router. I successfully
Have you read through this thread? Comcast, outbound dropouts, questions
Your packet losses tell the story. With service like that, VoIP has no chance.
The first TWC guy came to my house this morning but I was not there myself so I just
We got a call today from the so-called Line Tech. Told us the problem had been resolved,
TWC scheduled another site visit for tomorrow morning. They said, interestingly
Any luck? I'm having similar problems.

jenri posted "My first post, so I followed the guidelines per the book... 1. Your location" on 10/10/2006

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