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diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

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Vonage My first post, so I followed the guidelines per the book... 1. Your location

My first post, so I followed the guidelines per the book...
1. Your location - Plano, TX (Dallas suburb)
2. Your ISP name and type (cable, DSL, wireless etc) Comcast Cable (Received e-mail saying they will become Time Warner soon)
3. Upload and download speeds 1213752 bps and 362936 bps respectively
4. Modem make and model Motorola surfr SB5120
5. Type of Vonage adapter used Linksys WRTP54G
6. Setup of Network Cable Modem->Vonage Adapter->PC
7. Issue you are experiencing. Choppy calls that results in Internet connection being restarted. I'm saying choppy because that's how Vonage tech support characterized it. 9 out of 10 calls go mute both ways within the first 90 seconds of the call. If both parties remain on the line, the call is re-established anywhere within 30 sec and 2 minutes without intervention. This happens as long as you stay on the call, and some times frequency of occurrence increases. Browsing alone does not seem to be a problem, but I must admit I only use my connection to read news, fantasy football, check my gmail account, buy stuff, etc.
Steps taken by Vonage tech support so far:
7.a Hade me enable cloning on the Vonage device.
7.b Switched the Vonage device to line 2
7.b Verified that I have latest firmware. (I checked with the Super Senior Technician, the one you talk to after spending 60+ minutes over the phone and confirmed I did, I am currently on 1.00.62
7.c They had me C:>/tracert
Since this showed that I lost some packets and some >130ms delays, Super Duper Senior Vonage technician concluded that the problem is my ISP. Somehow I just did not buy it but had no proof to the contrary.
Have not tried contacting Comcast yet, but I figured I'd post my experience here anyway.
Anybody has any ideas to fix this problem?
8. After several attempts, these are my results for the Voip test. I have not been able to run it again, because apparently I ran it too many times already (The first 4 or 5 times, it said it could not perform Voip speed test and only gave me download and upload speeds)

Speed test statistics
Download speed: 1213752 bps
Upload speed: 362936 bps
Quality of service: 73 %
Download test type: socket
Upload test type: socket
Maximum download pause: 180 ms
Average download pause: 39 ms
Minimum round trip time to server: 99 ms
Average round trip time to server: 106 ms

Voip test statistics
Jitter: you -> server: 9962.1 ms
Jitter: server -> you: 0.0 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 100.0 %
Packet discards: 0.9 %
Packets out of order: 100.0 %
Number of supported Voip lines: 6
Estimated MOS score: 3.5

Read The Full Thread:

Choppy audio due to Comcast losing packets. Using WRTP54G

Just to keep everyone updated, I just got off the phone with Comcast, it turns out
This morning I got a voicemail from Comcast (We were not home) saying that they
I went to a friend's house and hooked up my Vonage box to his router. I successfully
Have you read through this thread? Comcast, outbound dropouts, questions
Your packet losses tell the story. With service like that, VoIP has no chance.
The first TWC guy came to my house this morning but I was not there myself so I just
We got a call today from the so-called Line Tech. Told us the problem had been resolved,
TWC scheduled another site visit for tomorrow morning. They said, interestingly
Any luck? I'm having similar problems.

jenri posted "My first post, so I followed the guidelines per the book... 1. Your location" on 10/10/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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