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Haniltery Posted:
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diana87 Posted:
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dconnor Posted:
What is the main
number on the
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which one is the
virtual number?
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On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
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rely exclusively
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for our
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On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
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On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
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system for our
office. Lately,
our call quality
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On Feb 23, 2017 at 12:33:52

beast321 Posted:
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many more
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tplink Posted:
Im trying to add
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Vonage My first post... just found this site and forum; very cool! I got my vonage



My first post... just found this site and forum; very cool!

I got my Vonage in Kelowna in March 2005; moved to Victoria in May; then to Sidney in March 2006. My experience is similar to the previous poster and the OP: very often (I'd say usually) good quality, but often not. Echoes, delays, occasionally noisy lines. I've also had others suggest the 'Over' radio protocol to avoid walking on one another.

I'm just beginning my research here, but it sounds like there's some tuning stuff that can be done to help? I've also seen posts elsewhere about Shaw's QoS offering and suspicions that they're hobbling Voip service.

If anyone can point me to any threads on either subject, I'd be grateful. (Yes, I will try the search also.)

Thanks... Perry.

Update: just had a horrible-quality conversation with (ironically) Shaw Cable. 2-3 second delay, very noisy, virtually unworkable.

Came here and ran the tests, and this is what I get:
Download 761,248 bps
Upload 481,144 bps
QOS 16%
RTT 90 ms
MaxPause 659 ms

This looks awful to me. Any suggestions for dealing with this?? Is it worth pursuing with Shaw? I'm not completely averse to paying the extra $10/mo for Extreme w/ QoS service, if it really does solve the problem, but right now I'm ready to toss Vonage altogether.

Help??



Read The Full Thread:

Vancouver Island BC - anyone else having problems?


Who is your high-speed provider? Yaz.
I live on Vancouver Island and I am having quality issues, lag, noisy line and dropped
Everything has been good here (I'm in Saanich). I'm using Shaw's high speed Internet
thanks for the input, glad to hear there is hope yet- although this has been on going
Shaw cable, I have done all the tests with them - high speed, no problem. I have done
Isn't that where they first started? Odd! :?
Are your problems showing up when you call other Vonage customers, or only when
Hey I have been a Vonage customer for 1 year 1 month now. my ISP is Shaw; I use
I am in Kelowna and have had similar problems recently. I am on Shaw standard with

pulmer posted "My first post... just found this site and forum; very cool! I got my vonage" on 06/04/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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