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Vonage My first Vonage RT31P2 had a similar sounding problem. Both phone lights blinked



My first Vonage RT31P2 had a similar sounding problem. Both phone lights blinked in unison every few seconds. Router still worked. No dial tone. However, this was during initial setup. It hadn't worked before like yours apparently did.

However, if the symptoms are from a similar cause, you may have to replace your box. I received a lot of the same advice about unplugging, powering off, powering on, wait and/or hold button for 15 seconds, etc, but in the end Vonage tech couldn't resolve and decided to replace it. I spoke with three different Vonage techs (not CSRs) and posted here in the Forum as well, but to no avail. Unfortunately, between the three of them, some of their proposed solutions were disputed by each other (i.e. the third and probably most correct of the three stated that the procedure advised by the first tech was totally wrong and he was incredulous that I could have received the instructions I did for testing my device!).

Hope your situation is truly different and that you find a less tedious solution. Sorry about your problem.

alanbeth



Read The Full Thread:

Phone lights blinking and no dial tone


All: the power went out in my house yesterday foran hour and after that looks
is the power light blinking? try this reset: unplug power, unplug phone cords,
Mine has been doing the same thing since Friday. I reset the router using the reset
interesting. looks like several people are now complaining of the same thing. http://vonage-forum.c
Well, after 2 hours on the phone last night with tech support they finally determined

alanbeth posted "My first Vonage RT31P2 had a similar sounding problem. Both phone lights blinked" on 05/16/2005

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