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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem...
In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

furnequof Posted:
The minute i see
you've a new post
i normally rush
over here,
although i haven't...
In The Forum:
VoIP Feature Wish List
Topic:
inimical
On May 26, 2012 at 00:16:43

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

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Vonage My experience has not been a good one. The status page on my account looked like

My experience has not been a good one. The status page on my account looked like this until April 29th..

April 19, 2005 Awaiting Letter of Authorization
April 20, 2005 Letter of Authorization (LOA) Received

On April 29th I called to check on the status. At that time they informed me that my LNP was rejected because my number wasn't mine but belonged to a large corp account which it is not. It is a residential number and has been for as lons as I have had it. Vonage never sent me an email or updated the status to inform me of this. During that call they manually entered this entry on my status page:

April 29, 2005 Transfer Sent to Carrier

Needless to say after many hours on the phone with SBC and Vonage I received an email on May 20th stating:

I apologize for the confusion, I research your account and the
information that we have forward to the our carrier. It seems like
the wrong number have been forwarded. I have forward the correct information this time. Please allow 5 to 7 business days for us to get an update on your transfer.

Thank you,
Po
LNP Department

On May 27th I was told:

The carrier has issued a tentative transfer date for 5/31/2005.
Please keep in mind that this date is subject to change and is not
necessarily the date your transfer will take place. We will send you
a notification when the date is finalized by the carrier.

Sincerely,
Mary F.
LNP Group

Of course it sill hasn't taken place and there have not been any updates made to my status page. I can only assume at this point that I am simply being lied to and LNP was never sent to the carrier. Once the 20 days from the new May 20th date passes I will cancel the request and try again with the new eLNP system. Of course I expect a long battle to have that option made available on my account.

When LNP works it works well but Vonage really needs to improve their processes so people like us don't have to wait many months for mistakes made my Vonage and/or their partners.

Good luck and hope that it goes through the first time or be prepared for it to never happen.

-mark

Read The Full Thread:

Long wait for LNP transfer - your experiences please

• Hi all, I've been waiting for my number transfer for almost two months. I'm
• I think 95% of the posts here have your answer.... BINNER :lol:
• I agree - found a thread with all the info I need :roll: I would delete my original
• My number was out of Verizon in PA... 10 days from LOA to DOA on Verizons end.
• Okay, long story short.... Transfer request sent to carrier 1/10/05 Transfer
• I've been waiting since March 16th to switch phone service from MCI. The frustrating
• LOA submitted on Jan 11th. 6 emails to Vonage, 4 "work orders" and 4 we'll "upgrade
• Mine took about 2 months. I helped it along though with numerous complaint calls
• My transfer took 48 business days. I switched to Vonage on Feb 26th and the LNP was
• I saw a vonage commercial and called. My main question was about keeping my landline

MarkB432 posted "My experience has not been a good one. The status page on my account looked like" on 06/09/2005

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