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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage My experience has not been a good one. The status page on my account looked like



My experience has not been a good one. The status page on my account looked like this until April 29th..

April 19, 2005 Awaiting Letter of Authorization
April 20, 2005 Letter of Authorization (LOA) Received

On April 29th I called to check on the status. At that time they informed me that my LNP was rejected because my number wasn't mine but belonged to a large corp account which it is not. It is a residential number and has been for as lons as I have had it. Vonage never sent me an email or updated the status to inform me of this. During that call they manually entered this entry on my status page:

April 29, 2005 Transfer Sent to Carrier

Needless to say after many hours on the phone with SBC and Vonage I received an email on May 20th stating:

I apologize for the confusion, I research your account and the
information that we have forward to the our carrier. It seems like
the wrong number have been forwarded. I have forward the correct information this time. Please allow 5 to 7 business days for us to get an update on your transfer.

Thank you,
Po
LNP Department

On May 27th I was told:

The carrier has issued a tentative transfer date for 5/31/2005.
Please keep in mind that this date is subject to change and is not
necessarily the date your transfer will take place. We will send you
a notification when the date is finalized by the carrier.

Sincerely,
Mary F.
LNP Group

Of course it sill hasn't taken place and there have not been any updates made to my status page. I can only assume at this point that I am simply being lied to and LNP was never sent to the carrier. Once the 20 days from the new May 20th date passes I will cancel the request and try again with the new eLNP system. Of course I expect a long battle to have that option made available on my account.

When LNP works it works well but Vonage really needs to improve their processes so people like us don't have to wait many months for mistakes made my Vonage and/or their partners.

Good luck and hope that it goes through the first time or be prepared for it to never happen.

-mark



Read The Full Thread:

Long wait for LNP transfer - your experiences please


Hi all, I've been waiting for my number transfer for almost two months. I'm
I think 95% of the posts here have your answer.... BINNER :lol:
I agree - found a thread with all the info I need :roll: I would delete my original
My number was out of Verizon in PA... 10 days from LOA to DOA on Verizons end.
Okay, long story short.... Transfer request sent to carrier 1/10/05 Transfer
I've been waiting since March 16th to switch phone service from MCI. The frustrating
LOA submitted on Jan 11th. 6 emails to Vonage, 4 "work orders" and 4 we'll "upgrade
Mine took about 2 months. I helped it along though with numerous complaint calls
My transfer took 48 business days. I switched to Vonage on Feb 26th and the LNP was
I saw a vonage commercial and called. My main question was about keeping my landline

MarkB432 posted "My experience has not been a good one. The status page on my account looked like" on 06/09/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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