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Vonage My current setup is PPPoE.
I have tried just using the DHCP to no avail.
I have
My current setup is PPPoE.
I have tried just using the DHCP to no avail.
I have it as DSL>AT&T Modem>Belkin Router>Computer.
I then ran a cable from the VPortal to the router -any port on router.
Nothing...
I have tried connecting the vportal directly to the modem.
directly to the PC.
***When the vportal directly into modem it ...reboots..powers up... connect to internet..retrieves ip address..and profile...said connected to internet and goes to Vonage register..immediately gives error code 004],,,Unplug power and plug it in again... wait til you see the phone 1 icon displayed. When I do this... it does the same cycle over again.
***When the setup is directly from the computer to the vporta, this is the sequence... it says unplug power and plug it in again.. I do..
it powers up..connects to internet ..retrieves profile and ip address.
then immediately gives error 002].. check if your internet is down..
my computer in this setup says I have limited connectivity of course.
*** When I have it as DSL modem>Belkin router> computer>with the vportal on any router ethernet port. the vportal powers up... retrieves profile...and immediately give error code 002] check if your internet is down...Try restarting your modem....For DSL check your PPPoE setup ... in this situation I have done what it suggests and it just starts over. I have also tried making it a DHCP setup and still
nothing.
To answer an earlier question of yours, the PPPoE setting IS on my AT&T modem. I have used the correct username and password to confiugure the vportal when I set it up to PPPoE.
I wonder if I have a faulty device
Thanks for all of your help.
I don't know if any of this info will help you to evaluate and resolve this whole mess, but I do appreciate your efforts.
I know I have tried everything from power cycling the entire system together to every kind of connection set up. I must be missing something here or the equipment is bad. I do suspect that one cable sent with the vportal is bad... at one point the setup asked me to replace that cable with another and I did.. but nothing changed.
Ay Yi Yi Yi Yi!
:eek:
Read The Full Thread: I just got my vonage modem and it won''t work!
• I have tried over and over again. I know I am signing in with the correct user name
• Sure, the first piece will be to tell us about your network. How is everything setup
• Thanks for responding to my vonage issue...
My set up is a desktop computer
• Should be pretty straight forward. Keep your current setup of DSL Modem ->
• Before you received the Vonage V-Portal, where did you have your PPPoE information
• Lets try to keep this very simple.
Go back to your original settings where
• Since PPPoE is configured on your DSL modem, you would not have to do anything with
• And I like the idea of keeping it simple Patti123, but that does not work either.
• I started from scratch (again) I connected my equipment as usual.
I made sure
Voner posted "My current setup is PPPoE.
I have tried just using the DHCP to no avail.
I have" on 02/03/2009 |
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