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Vonage My Comcast speed varies between 1,000 and 3,000 Kbps down and 300-400 up, depending



My Comcast speed varies between 1,000 and 3,000 Kbps down and 300-400 up, depending on whether Comcast is having problems or not. I've tried 4 different phones, I've reset the router multiple times (as well as the modem), I've changed DNS servers (which improved my connection speeds). I've connected the phone directly to the router (usually it is connected to the wall phone jack so all my phones are on Vonage). The modem is directly connected to the phone router and I have a wireless router connected to the phone router.

I still can only place about 40% of my calls. The other 60% the people I call can hear an echo of their voice, they cannot hear me, but I can hear them. Very puzzling. I am checking with customer support and they are trying to figure out the errors they saw during a debug mode session. Stay tuned....



Read The Full Thread:

People I call can''t hear me


Sometimes, when I place a call, the person who answers cannot hear a word I'm saying
what is your upload speed?
I have the same issue when making international calls (e.g. South America). I
I have never seen such a rash of the same problem being presented over and over.
Same problem here. It has only happened a few times in the two weeks I've had Vonage,
I have tried about 3 sets of wireless phones (both 900 MHz and 2.5 GHz) and two sets
There have been numerous posts about this in the last few weeks. I have the same
Apparently this is a HUGE problem as I myself deal with this most of the time. My
I started a thread on this very same issue last week: http://www.vonage-forum.com/ftopic5211.html

darioa posted "My Comcast speed varies between 1,000 and 3,000 Kbps down and 300-400 up, depending" on 04/17/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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