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Vonage Movado -
I agree, that would be difficult, but if Vonage wants to replace POTS,
Movado -
I agree, that would be difficult, but if Vonage wants to replace POTS, it's something they are going to have to address sometime. Sooner rather than later. And from a technical standpoint, it's not all that hard, or at least I don't think it would be.
Some phone numbers are sensitive to where you are calling from. Given that I have a local phone number to my area, I have to assume there is a contracted point of presence at least somewhere in my state, if not in my home town, based on the phone number I requested. Otherwise, Vonage is paying a crapload in long distance charges. ;)
Vonage could either:
1. Update their routing tables so 800#'s, 500#'s and other numbers that could potentially be "local toll free" or state toll free numbers get routed from the local point of presence your phone number is served from, or...
2. Route the 800# to a point of presence in the same state as you have registered for 911 in.
Seven-digit dialing already does this based on your locally issued number. 911 does this based on your registered address. I can't imagine it would be THAT hard to do it for toll free numbers. It's all in the dialer routing tables. And Vonage has the capacity to do it either by Local # or 911 registered address - they've demonstrated that in the two features I mentioned.
I suspect it's not being done because Vonage doesn't want to overload their local points of presence, and their New Jersey office (being on the corporate HQ) probably has FAR more capacity. This also explains why 800#'s and regular numbers sometimes have different levels of quality. When I dial a local number, I get whatever point of presence is local to that number. When I dial an 800#, it goes to "Joisey" :)
If that's the case, then for those numbers that Vonage knows are national, they could enter as many of them as possible in the routing tables to go to the national grid, or try to figure out all the local numbers and enter them in the local routing tables. Both of those options, obviously, would be high-maintenance, though 800#'s tend to be issued in large blocks, so it may be possible to find these local numbers (or national numbers) that way and route the whole block.
Alternatively, Vonage could give a prefix dialing code that requests routing through a local gateway (again local to either the phone number issued, or the user's 911 preferences). This would allow them to route most calls through their national grid, but allow users to request local handling of state-specific numbers on an as-needed basis. If the local routing costs more money, fine, I'll pay for it. Place a nickel-a-call or penny-a-minute fee on the "override" to recoup any costs.
I'd love to test my mother's ISP connection from here, for example, but it uses a "500" number, and Vonage doesn't recognize those. Her ISP doesn't give out local numbers, they cover the entire state of Maine using the "500" number system. It's probably got some pretty sophisticated routing of its own, but Vonage just needs to dump the call to ANY POP in Maine, and it would work.
Read The Full Thread: could not dial an emergeny # on vonage tonight.
• we had a slight emergency with out 2 year old daughter and needed to call the poison
• Keep in mind also, you can dial your local hospital emergency room also. But that
• Scary situation!
In addition to this post I do hope you contacted Customer Care
• I live in Oklahoma and just dialed the number you gave, and got "welcome to the oklahoma
• Having an 18 mo old, I hope something can be done about this.
• Just to back up the testing...
I called the number from my Vonage line (registered
• The best thing to do about it, from your own perspective, is to call the number and
• This is a good idea even for your land line. The 911 routing doesn't always work
• Agreed. "911" "should" work all the time, for cell, landline, and Vonage. That's
• We've had reports in the past of 800 numbers rejecting calls from Vonage because
NateHoy posted "Movado -
I agree, that would be difficult, but if Vonage wants to replace POTS," on 03/02/2006 |
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