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Vonage Mousey, You pose a very good question. From my readings on this forum a number



Mousey,

You pose a very good question. From my readings on this forum a number of issues must be properly weighed before you make this plunge.

1. In Business, missed phone calls = missed business, which very well might be lost revenue... You must have a quality line(s).

2. What about if you experience power failure. This means, you need a significant duration Uninterrupted Power Supply (UPS).

3. How is your internet connection? Although there are issues with Vonage at times, the majority of issues are ISP related. So if you have a high quality ISP, then you should have no problems with this service. However, if you ISP is a bit flaky, then your service will definitely be flaky which is not good for business. By the way, you would want to get a higher tier service for better speeds.

Now to compensate, Vonage does have call forwarding and Network Availability numbers so that you don't miss a call. It also has simulring which seems to help. So chances are you won't miss a call but you never know.

For the home user, the above issues are no big deal. But for a business, I think they are critical.

One suggestion is to get one line and try it. If it works, then expand it. Once you reach the capacity you want and you are happy, then I would port my phone number over. In the meantime, I would forward my current business number to the Vonage number to see how that works.

Hope this helps. There are a few members on this site who have abandoned their Vonage because of business reasons but again the main reason is because their ISP is not so good.



Read The Full Thread:

Do you trust Vonage for business?


To preserve my business phone number, I am contemplating porting it to Vonage
you can still get voip but i would go with your cable company being the provider
Unfortunately, both Comcast and Wow cable will not have business VOIP service
I have tip toed in the water. It has been on my house for probably going on two years.
I ordered it for my home on Monday and am waiting for my equipment. I'm going to evaulate
There are a number of things you need to consider when you use Vonage. In addition
Thanks guys. I think I will take your opinion very seriously. I think I will
I find the call forwarding extremely good. When I went on vacation, I forwarded
I am going to be having a relatively large fax volume each month and I would like

mundy5 posted "Mousey, You pose a very good question. From my readings on this forum a number" on 02/01/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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