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In The Forum:
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On Oct 24, 2014 at 12:54:49

Whitmarsh Posted:
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In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Oct 22, 2014 at 09:41:43

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
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Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
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by Iphone6? I am
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In The Forum:
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Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
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In The Forum:
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Topic:
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On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
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requires listening
...

In The Forum:
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Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
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to the ethernet
port of the hotel
...

In The Forum:
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Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31


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Vonage Mexico telephone operator under VoIP fire Broadband customers of Mexico's



Mexico telephone operator under Voip fire

Broadband customers of Mexico's dominant telephone operator say the quality of their voice over Internet Protocol calls has tanked, with some alleging that Telmex is engaging in unfair business practices to block Voip competition.

Voip, freely available software that lets broadband connections become inexpensive home phone lines, is seen as a major threat to entrenched phone operators such as Telmex because Voip users no longer need a local phone service; they can use their Voip service with any broadband connection anywhere in the world.

International operators and habitues of the less urbane world of Web forums are venting about the government-owned operator's alleged practices, which they say include blocking Web sites that Voip operators use to register new customers and perform a bulk of their customer service.

"We're definitely interested in this situation," said a White House trade official, who asked not to be named. "Telmex has had a long pattern of engaging in anti-competitive behavior."

In a March report, the White House's Office of the U.S. Trade Representative wrote: "Uncertainty regarding the treatment of voice over Internet Protocol services in Mexico is cause for concern. Irrespective of the merits of Telmex's ambitions, restrictions on the ability of any entity, foreign or domestic, to supply Voip appears inappropriate."

Telmex did not respond to a phone call and an e-mail seeking comment on the situation.

Caller complaints escalate
The Telmex Voip situation has grown since mid-March, when the company's broadband customers say the quality of their third-party voice over Internet Protocol calls began eroding to what are now unbearable levels, according to e-mail interviews with Voip customers who routinely call in and out of Mexico.

Voip operators are running into an alleged problem typical in countries where there's one phone company owned by the government-such as Qatar, Costa Rica and Panama-or privately owned and with enormous sway over regulators. In Mexico, the former government-owned Telmex remains dominant because the Federal Telecommunications Commission lets complaints from foreign competitors linger without resolution for years; and its recommended enforcement is rarely meted by the nation's Secretariat of Communications and Transportation, according to the USTR.

Skype spokeswoman Kelly Larabee said the company has confirmed its Web site is being blocked in areas served by Telmex, but said the cause was unclear.

"We encourage all Telmex broadband subscribers to contact their ISP and demand the open access they pay for," Larabee said. She stressed that Skype does not know whether the Web site access issue is deliberate, or a temporary glitch Telmex is unaware of.

This may be happening because Telmex allegedly identifies Voip users based on the kind of traffic they send, then chokes their bandwidth to disrupt the calls, said Brooke Schulz, a spokeswoman for U.S. Net phone provider Vonage. Telmex is also allegedly blocking access to Net phone Web sites, including that of Skype, the world's most popular Voip service, Skype says it has confirmed. By blocking the site, Telmex could prevent potential Skype users from signing up, and existing Skype users wouldn't be able to replenish minutes on their prepaid calling cards or order other premium services.

"We're working on exercising our options with the U.S. trade representative," Schulz said. "However, because we're not a Mexican company, we have little leverage with the Mexican regulator. But we're doing everything we can."
Mexico Phone Operator Telmex Blocking Voip Traffic And Websites



Read The Full Thread:

Mexico - isp blocked ports what can i do ?


Avantel's web site offers full voip support and or service in their suite of products
i have been using vonage since july 2004 and been very happy with service. i
Not sure about mexico .. but in the US an ISP can get in trouble for blocking VoIP.
run a graph of your speed using the Numion router in Mexico. ( option at the bottom

I have been investigating this problem for a friend in Mexico as well. It seems
hi seems like this is happening in other states in mexico also a friend
i used the testyour voip and it says that i should take pony express i used
If it says you should take the Pony Express, then that is definately your problem.
Almost forgot, the testyourvoip tests are not based purely on bandwidth speeds,

dconnor posted "Mexico telephone operator under VoIP fire Broadband customers of Mexico's" on 04/25/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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