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Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




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Vonage Many people don't seem to understand what goes on behind the scenes when dialing



Many people don't seem to understand what goes on behind the scenes when dialing 911.

911 is a special code that is recognised by every phone system in the US.

Every 911 phone at your local public safety answering point has a "real" phone number. For example: 123-456-7890

When you dial 911, the system acts as if you dialed that 'real' number.

This 'real' number is unpublished. Usually only the local telephone company knows what it is-and they will NOT give it out. As a county 911 dispatcher, my wife can't even get it.

The problem is where companies like Vonage hook into the local telephone system. If they actually hook in at your local telephone company, they can usually have them route your 911 calls to the correct number.

If they actually connect in at another location-like a different city, they don't have that 'real' number to forward your call to.

But they can look up the non-emergency number for your local police department and toss that in. That way you should at least get ahold of someone.


There are various solutions in the works however. They are considering publishing those numbers to Voip companies can use them. The down side is how to determine a Voip company. I have an Asterisk box setup in my house and I have friends / family setup using Voip. But I'm not technically a 'company'.

The cell phone industry had similar problems years ago. It'll get worked out soon-but for now the best option is to either keep a POTS (Plain Old Telephone System) line for emergencies, or carry a newer cell phone that supports the Global Positioning System and 911.



Read The Full Thread:

My 911 NOT to PSAP


I received my confirmation e-mail today that my Vonage 911 was wet up. So I decided
I did it yesterday and I got our city's NON emergency number. She said that it would
all vonage 911 calls (are supposed to) go to a non-emergency number, or psap. in
Wow- so I just moved from Salinas, CA to Hollister, CA and after reading this thread
I've been meaning to test this, myself, but kept forgetting. While reading this
care to share where you're located? sounds like they have caller id on the line,
Location: Washington, DC
thanks. please tell me he just added that and I didn't totally miss it. at any
Funny, it was there before, I had looked at it wondering where he was from before
Yes, as Dan said, I'm in Washington, DC (sorry, Reebok, but my location has been

darkpixel posted "Many people don't seem to understand what goes on behind the scenes when dialing" on 04/20/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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