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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage Many factors contribute to people not being able to hear you without interference,

Many factors contribute to people not being able to hear you without interference, static, dropping audio, or choppy audio (they get broken sentences from your end, but you hear the other party fine).

Just a brief description of Internet Service Providers.

Download speed pertains to the speed used to convey the other party's voice to you.

Upload speed (aka: Bandwidth) is what carries your voice to the other party.

DSL sometimes offers better service than Cable.

The best way to determine if the problem is Vonage, which is almost never the case, or your internet service provider is to run a speed test from your machine. provides an accurate reading of your up and download speed.

Choose the server closest to your geographical location.

Vonage ships their adapters set for High voice quality, 90 (Kbps) Kilo bits per second.

If you are also using one pc with Vonage, a PC will normally require 128 Kbps.

So, to have Vonage and a PC you need a minimum of 218Kbps of upload speed.

If you are faxing the requirement for a fax is 180Kbps, and with a computer on the same line, you would need a minium of 308Kbps to sustain both at the same time.

Satellite, or Radio Broadband is not recommended by Vonage due to latency (packet delay) issues.

Please let me know by posting a reply once you have completed the speed test and also include the following because your network configuration can also impact phone (VOIP) performance.

Several other major contributing factors are:

If you have cable, your cable model number. DOCSIS 1.x does not reliably support Voip.
If you are using a wireless router (such as Linksys WRT54G), with 2.4Ghz phones, they both are on the same frequency and battle for the frequency and the router can take your phone offline resulting in garbled audio, dropped audio, dropped calls, etc.
Too many devices on your network and insufficient bandwidth.

Most people pay for basic DSL, which is mediocre (at best) for a single PC, and not sufficient for Voip & a pc.

I currently pay for 8Mbps (Mega bits per second) and 768Kbps upload from Comcast because I have 3 Vonage lines.

On another note, a 3 way call requires the same BW as a fax 180Kbps upload and download.

Test your line speed and get back to me by posting to this message thread.

Read The Full Thread:

Problems with my vonage phone...any suggestions?

Hi, I'm having problems with my vonage phone. I tried calling customer service
What to post when having technical trouble with Vonage....
Hello, Thanks so much for getting back with me. I ran the speed check and below
One more thing.... Please run this test and post results.
Okay, i'm running this right now...i'll let you know the results once it is done
Are you running Windows? I can tell you what to do in Windown or Linux/UNIX.
Yes, i have windows
I tried running the test you told me to..see link below
I don't know why the VoIP test didn't work. Works fine on my computer. Please

DJWildBill posted "Many factors contribute to people not being able to hear you without interference," on 06/25/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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