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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Many factors contribute to people not being able to hear you without interference,

Many factors contribute to people not being able to hear you without interference, static, dropping audio, or choppy audio (they get broken sentences from your end, but you hear the other party fine).

Just a brief description of Internet Service Providers.

Download speed pertains to the speed used to convey the other party's voice to you.

Upload speed (aka: Bandwidth) is what carries your voice to the other party.

DSL sometimes offers better service than Cable.

The best way to determine if the problem is Vonage, which is almost never the case, or your internet service provider is to run a speed test from your machine. provides an accurate reading of your up and download speed.

Choose the server closest to your geographical location.

Vonage ships their adapters set for High voice quality, 90 (Kbps) Kilo bits per second.

If you are also using one pc with Vonage, a PC will normally require 128 Kbps.

So, to have Vonage and a PC you need a minimum of 218Kbps of upload speed.

If you are faxing the requirement for a fax is 180Kbps, and with a computer on the same line, you would need a minium of 308Kbps to sustain both at the same time.

Satellite, or Radio Broadband is not recommended by Vonage due to latency (packet delay) issues.

Please let me know by posting a reply once you have completed the speed test and also include the following because your network configuration can also impact phone (VOIP) performance.

Several other major contributing factors are:

If you have cable, your cable model number. DOCSIS 1.x does not reliably support Voip.
If you are using a wireless router (such as Linksys WRT54G), with 2.4Ghz phones, they both are on the same frequency and battle for the frequency and the router can take your phone offline resulting in garbled audio, dropped audio, dropped calls, etc.
Too many devices on your network and insufficient bandwidth.

Most people pay for basic DSL, which is mediocre (at best) for a single PC, and not sufficient for Voip & a pc.

I currently pay for 8Mbps (Mega bits per second) and 768Kbps upload from Comcast because I have 3 Vonage lines.

On another note, a 3 way call requires the same BW as a fax 180Kbps upload and download.

Test your line speed and get back to me by posting to this message thread.

Read The Full Thread:

Problems with my vonage phone...any suggestions?

Hi, I'm having problems with my vonage phone. I tried calling customer service
What to post when having technical trouble with Vonage....
Hello, Thanks so much for getting back with me. I ran the speed check and below
One more thing.... Please run this test and post results.
Okay, i'm running this right now...i'll let you know the results once it is done
Are you running Windows? I can tell you what to do in Windown or Linux/UNIX.
Yes, i have windows
I tried running the test you told me to..see link below

DJWildBill posted "Many factors contribute to people not being able to hear you without interference," on 06/25/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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