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Vonage Looks like I got my answer from customer support via e-mail....
I understand
Looks like I got my answer from customer support via e-mail....
I understand that you would like to know about the Soft phone and
V-phone and regardig the link you have advertised in the Forum.
The cordless Skype phone mentioned in the link given in the forum is
not compatible with Vonage. Vonage has its own Vonage software for a Soft
phone. You need to install it on your computer to use the Soft phone.
You should have a primary line in order to use a Soft phone. Please
visit the link below for more information about Soft phone:
http://www.vonage.com/features.php?feature=softphone&refer_id=WEBIN0706010001W1
Regarding V-phone, you need to connect this V-phone to the USB port on
your computer. You need to use the headset provided by the V-phone to
communicate with the callers. You cannot use the cordless phones with
V-phones. You can also use a Bluetooth headset with V-phone.
http://www.vonage.com/device.php?type=VPHONE&refer_id=WEBIN0706010001W1&lid=product_more_VPHONE
If you would like to use cordless phones with Vonage, you can purchase
a regulate phone adapter and use a cordless phone system. You need to
connect the base cordless phone system to the phone port of the Vonage
adapter.
If you would like to have a separate account, you can either purchase
the phone adapter from the retail store or you can visit our website
(www.vonage.com) and subscribed for our service. You can choose any of the
adapters mentioned in the website. Please visit the below link if you
would like to know the start up costs for subscribing a new account:
http://www.vonage.com/help_knowledgeBase_article.php?article=586&category=0
If you have any questions, your Vonage team is available to assist you
24 hours a day, 7 days a week. Contact us whenever and however it suits
you!
- On-Line Help Center at http://www.vonage.com/help.php
- Contact Us at http://www.vonage.com/help_contactus.php
- Or call Toll-Free at 1-VONAGE-HELP (1-866-243-4357)
If you call us for Technical Support, in order for our highly trained
specialists to successfully assist you, it is highly recommended that
you are near the Vonage device you are calling about and in the location
you intend to use your Vonage service.
Thanks again for choosing Vonage, a better phone service for less!
Sincerely,
Vonage Customer Care
Read The Full Thread: X-Lite with V-Phone & SoftPhone
• 2 things...
I want this phone...
http://www.von-phone.com/keyspan_cordless_skype_phone.php
• Skype phones will not work with Vonage, as skype uses different software technology
• OKAY, I understand that I cannot use the V-Phone cordless unless I get a bluetooh
• I've used both the vonage softphone client and x-lite - they are basically the
• Okay thank you!
So what your saying is that any phone that is compatible with...
• Any phone compatible with xlite should be compatible with vonage softphone.
• OKAY!, Thank You all for your help, My questions were answered!
Now, Ill tell
• SgtDome:
If you are using the Vonage Softphone with the X-Ten software that
• That is VERY interesting.
Ill make a post very soon when i'm VERY sure what im
SgtDome posted "Looks like I got my answer from customer support via e-mail....
I understand" on 03/01/2008 |
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