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Vonage Link - Give this a try. Without your Vonage line plugged into the wall jack,



Link -

Give this a try. Without your Vonage line plugged into the wall jack, plug a regular telephone into one of the jacks. Do you hear ANYTHING at all? If you do, then there is voltage on the line. This is a bad thing for a Vonage adapter, and it probably means you haven't disconnected your lines from the telephone company properly, or that you have some voltage being introduced from somewhere else.

The next tests require a multimeter.

To test for voltage in more detail, set your multimeter to DC and test across the GREEN and RED lines (or the two middle strips in the RJ11 socket, if your multimeter leads are thin enough to reach them). If you get any voltage whatsoever, then you should not connect your Vonage device to this line until you figure out what is supplying this voltage. A standard telephone line supplies 48 Volts.

OK, so let's assume you know your home lines are "cold" (no voltage coming in to them). With the Vonage adapter still disconnected from the lines, try the following:

1. Try a continuity/resistance test with one lead from the multimeter on the end of the RED wire and the other lead on the end of the GREEN wire. If you don't want to open the wall jack up, you can make a test lead for this by cutting a phone patch cable in half and stripping the ends of the red and green wires. Save the other half of the patch cable for test #2.

You should get 0 conductivity / 100% resistance. Any conductivity means you have a short circuit somewhere in the lines. This could be interpreted by some adapters as an "off hook" condition (the adapter thinks that a phone is off the hook somewhere).


2. Go to the wall plug that you are connecting the phone to and short the RED and GREEN wires together. You can short the red and green wires by taking the other half of the phone patch cable you cut in step 1 and splicing the red and green wires together, then plugging this into your wall socket. Then go to the jack you were plugging your Vonage adapter into and perform the same continuity test.

You should get very close to 100% conductivity / little to no resistance (if your multimeter beeps to indicate continuity, it will beep now). A small amount of resistance is expected, but it should be low. If you get a good bit of resistance, that means you have some frayed or corroded (or chewed) wiring somewhere.



Read The Full Thread:

Problems Home Wiring with D-Link VTA VR


i think mjstraw said something similar to this when he wrote about the phone cord
If you're using a fully wired, 4 conductor phone cord to plug the VTA into the wall
[color=#444444:0f49b38bc7] Anyone have problems with the D-Link phone adapter
when you plug the phones into the VTA they work fine? weird.
Do you get busy signals when calling IN or when calling OUT? Mark
It is very strange - an outside caller gets put right through to my voicemail when
I suspect you have a minor/partial short in your home wiring between tip and ring
is it possible 2 change the sip server address in the vonage routers???? coz when
mjstraw - thanks. I'll post when I learn what the problem is.

NateHoy posted "Link - Give this a try. Without your Vonage line plugged into the wall jack," on 04/11/2007

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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