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Donaldpet Posted:
acomplia canada
antibiotic
cephalexin
clomid
doxycycline
antimalarial
levitra
...

In The Forum:
Vonage
Topic:
dtjk789 2 th 6
On Jul 29, 2015 at 18:33:25

MichaelMa Posted:
Well-behaved
service buying
essays More
info...
...

In The Forum:
Vonage
Topic:
Appropriate service buying essays
On Jul 29, 2015 at 15:56:03

wrongname Posted:
Hi guys, I
need little help.
Few years ago I
was watching some
commercial
...

In The Forum:
Vonage
Topic:
Commercial I can''t find
On Jul 24, 2015 at 03:42:46

kdf55 Posted:
You can use any
phone with Vonage
as long as it
accepts the
modular phone
plug.
...

In The Forum:
Vonage
Topic:
Can I use any 220v phone purchased overseas w/Vonage?
On Jul 23, 2015 at 09:18:14

Energie Posted:
Hello, the country
I'm traveling to
is 220v, and I'm
wondering if I can
purchase
...

In The Forum:
Vonage
Topic:
Can I use any 220v phone purchased overseas w/Vonage?
On Jul 16, 2015 at 09:10:43

gonzo Posted:
Thanks for the
suggestion. When
this first started
happening months
ago, I sought
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

dconnor Posted:
I would suggest
that your router
is having
conflicts, try
updating it.
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 11, 2015 at 23:39:14

dconnor Posted:
Tes...
In The Forum:
Vonage
Topic:
HELP NEWBIE..
On May 11, 2015 at 23:37:30

gonzo Posted:
I have a Vonage
adapter (VDV23-VD)
connected to a
Buffalo
WZR600-DHP. It
used
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

chuchai Posted:
HI CAN SOMEONE
PLEASE ANSWER SOME
OF MY QUESTIONS?
BEFORE I DECIDE
WEATHER TO GET
...

In The Forum:
Vonage
Topic:
HELP NEWBIE..
On Apr 21, 2015 at 01:45:46


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Vonage Like you pointed out, Vonage doesn't have officially moderated forums. This



Like you pointed out, Vonage doesn't have officially moderated forums. This is just one more example of the lack of support from them. I really can't expect someone who doesn't understand English to transfer me when I ask them to. That would be too basic of a request in my experience. From what I've read in these forums, it is not uncommon to get overseas tech support for this company that is impossible to converse with.

On both tier 1 & tier 2 support, I told them that I had been speaking with tier 2 support before. I even told them that on my previous call, tier 2 was waiting on a response from tier 3. That didn't change the fact that I had to go through troubleshooting completely from the beginning every time I talked to a new person. Even the tier 3 person didn't listen to my symptoms. She started her troubleshooting by reading from a script and asking me if I had a dial tone after I just told her that I did. And, on top of it, she insisted multiple times that I hold the phone up to my Vonage phone so she could hear what it was doing. Apparently, just listening to me when I describe the symptoms wasn't enough.

I would hope that even though this is not officially moderated, that market would data mine these forums to get hints on customer retention. I shouldn't have to dig through Vonage's web site for Investor Relations. At least in my experience, if you have to dig for contact information, the people that you do speak with probably either don't want to or can't help you. There are too many other Voip providers out there for me to go that far to complain.

The nice thing is that my Voip box is easily unlocked (and sold pre-unlocked on eBay). If I want to, I can easily change providers. Vonage will either learn that, or go under. I have already heard rumors that Vonage is either selling out or closing. If anyone has heard anything on this, I would be interested in knowing for sure.



Read The Full Thread:

Rate Vonage Customer Service


Do you think its better to have Vonage Customer care outside on inside the homeland
vonage customer service improved a lot since last year. my mom used to tell me that
When I first got vonage just over 2 years ago, I had the hardest time understanding
Here's the question: Would you rather pay $5 more per month and be guaranteed
i'd rather pay $5 per month.. i believe that would be unlimited calling as well
I have nothing against overseas reps as long as they could understand me and I could
I don't have a problem with tech support. I have a problem with customer service.
Well, I can say that when I had Vonage 2 years ago, and the tech support was in the
You say "I hope you change" ... keep in mind this is an unofficial forum. Vonage

Clache posted "Like you pointed out, Vonage doesn't have officially moderated forums. This" on 05/06/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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